KnittingTigers
New member
We flew earlier this week with our 15 month old twins, and gate checked their Britax B-Ready infant seats. (Babies were in our laps on the plane. Yes, I know this is not ideal, but there is no way we could have purchased tickets for all of us, and we needed to see family. Anyway...) While waiting for our connecting flight in Atlanta, a gate agent came over and asked us if we'd like her to go ahead and gate check our seats and stroller for us. As we were wrangling two wild kids, we said yes and thank you, and didn't think about it again. Until we arrived in Philadelphia and discovered that our seats weren't there.
Apparently the agent took them to the flight at the gate next to ours, and sent them to Nebraska. Right.
So, we had to get loaner seats from the airline (Delta), which was upsetting enough, and then it took three days for them to return our seats and stroller. What's most upsetting to me is that no one can tell me if my seats were checked or not. I called Delta several times to reiterate that I wanted them gate checked for the flights back to Philadelphia, but no one could guarantee that would happen, or confirm whether it did or not.
So now I've got my seats back, but I don't know what happened to them. They look fine, but I'm concerned about damage that isn't visible. What would you do? Would you feel safe using the seats? Passing them on to others? We are about to move into bigger seats, but I had planned to give these to friends. Would you file a damage claim? If so, what evidence would you use (ie is there anything out there that explicitly recommends that seats not be checked?)?
Thanks for any feedback. I'm so annoyed about this situation.
Apparently the agent took them to the flight at the gate next to ours, and sent them to Nebraska. Right.
So, we had to get loaner seats from the airline (Delta), which was upsetting enough, and then it took three days for them to return our seats and stroller. What's most upsetting to me is that no one can tell me if my seats were checked or not. I called Delta several times to reiterate that I wanted them gate checked for the flights back to Philadelphia, but no one could guarantee that would happen, or confirm whether it did or not.
So now I've got my seats back, but I don't know what happened to them. They look fine, but I'm concerned about damage that isn't visible. What would you do? Would you feel safe using the seats? Passing them on to others? We are about to move into bigger seats, but I had planned to give these to friends. Would you file a damage claim? If so, what evidence would you use (ie is there anything out there that explicitly recommends that seats not be checked?)?
Thanks for any feedback. I'm so annoyed about this situation.