AdventureMom
Senior Community Member
To add to my previous post, I think it was a combination of the family having three seats that we inspected/reinstalled and then we commented on the Mighty Tite and the mirror - all of that combined with their ego... I think the dad thought he would get a big pat on the back for using the Mighty Tite and getting it really really tight. When he didn't (quite the opposite), he started getting defensive.
My husband recently took a management seminar at work, and learned that the average person can only handle three criticisms at one time before they start tuning out to what's being said. With the family yesterday, given how much better the seats were when they left vs when they came in (i.e., the Mighty Tite), I was satisfied with warning them about the mirror and after the resistance, just reaffirming that it was their decision as parents but that we just had to mention any other issues we noticed. Then backing off the subject. I think when they were approached a second time (by someone who was determined to change their minds), it was just too much for them anymore, you know?
I was talking to two friends today who said that the CPS at the seatcheck they attended after their kids were born was very kind, gentle, and supportive - telling them what a great job they had done and how it was obvious they were trying to make their kid very safe - BEFORE bringing up all that they had done wrong. I think that's a good approach...
My husband recently took a management seminar at work, and learned that the average person can only handle three criticisms at one time before they start tuning out to what's being said. With the family yesterday, given how much better the seats were when they left vs when they came in (i.e., the Mighty Tite), I was satisfied with warning them about the mirror and after the resistance, just reaffirming that it was their decision as parents but that we just had to mention any other issues we noticed. Then backing off the subject. I think when they were approached a second time (by someone who was determined to change their minds), it was just too much for them anymore, you know?
I was talking to two friends today who said that the CPS at the seatcheck they attended after their kids were born was very kind, gentle, and supportive - telling them what a great job they had done and how it was obvious they were trying to make their kid very safe - BEFORE bringing up all that they had done wrong. I think that's a good approach...