U
Unregistered
Guest
Hello.
I've just left a message at Jupiter Industries, but I'm in need of help about my Komfort Kruiser boosters.
I have three of these, two routinely in my van, and one purchased to be in a friend's car for transport of my child. She also has one for her child. She calls last night to tell me that the foam on the head rests on both seats in her possession are cracked. I went and checked the seats in my van, and they are both cracked as well. It's a jagged crack, right where the EPS foam curves...on all the seats...
Is there a known defect on these seats? I'm having a hard time believing 4 seats would just break willy nilly, for no reason? These seats have not been abused, or had any issues like that....
Has anyone heard of this? Are the seats unsafe to use until I get replacements?
Help!
Jessica, mom to 4 in seats
I've just left a message at Jupiter Industries, but I'm in need of help about my Komfort Kruiser boosters.
I have three of these, two routinely in my van, and one purchased to be in a friend's car for transport of my child. She also has one for her child. She calls last night to tell me that the foam on the head rests on both seats in her possession are cracked. I went and checked the seats in my van, and they are both cracked as well. It's a jagged crack, right where the EPS foam curves...on all the seats...
Is there a known defect on these seats? I'm having a hard time believing 4 seats would just break willy nilly, for no reason? These seats have not been abused, or had any issues like that....
Has anyone heard of this? Are the seats unsafe to use until I get replacements?
Help!
Jessica, mom to 4 in seats