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View Full Version : UPS just delivered my MCP...

Momof4Girls
08-20-2009, 04:24 PM
in a box that was open halfway, clearly something had been sat on it at some point, etc. I have done nothing more to the box than what had already been done to it (I opened the flap that was already unsealed). I have taken pictures of the box as I pulled it in the house.

Would you feel comfortable using this seat? Seat was ordered through Albeebaby, shipped via UPS. I addressed the delivery guy, told him if the seat is damaged in any way, then that would compromise the safety of the seat, and I got laughed at *rolls eyes*.:thumbsdown:

So, thoughts? What should I do with this at this point?
ketchupqueen
08-20-2009, 04:28 PM
I would have refused delivery for damaged box.

I'd call Albee, though, and tell them what happened. They'll probably file a claim with UPS and fix it.
Momof4Girls
08-20-2009, 04:32 PM
Should I pull the seat out and inspect the seat itself, or just leave the box in as-is condition?

I'll definitely be contacting albeebaby. Good idea!
Momof4Girls
08-20-2009, 04:38 PM
They're going to send UPS to pick it back up, and they're sending me a new one.

Great customer service!
:thumbsup:
JerseyGirl'sMama
08-20-2009, 04:47 PM
What is a MCP?

ETA: Maxi Cosi Priori. I guess I just had to think about it for a bit. Darn preggo brain.
ketchupqueen
08-20-2009, 04:52 PM
They're going to send UPS to pick it back up, and they're sending me a new one.

Great customer service!
:thumbsup:

:thumbsup: I thought it would be something like that. From all I've heard, CS is always wonderful there. :)