PDA

View Full Version : More "wonderful" service from Learning Curve


NannyMom
04-27-2009, 09:30 PM
I can't find the other thread....maybe I'm just blind tonight.

I called Learning Curve/ First Years. I asked for a belly pad (which he's sending) and new harness height adjustment stickers. Mine are the old ones that say slots 1&2 RF. He said he'd check with another office, but he thinks they can send them to me (the new ones that say slots 1-3 RF).

I also stressed how disapointed I am that I got a brand new seat that is a year old :( I asked if they made any newer ones, and if it was possible to get one. He wasn't sure if they stopped production or not. But...this is my fav part..... It doesn't matter. They only put an expiration on the seats to make sure you have the newest seat that fits the newer cars :rolleyes: As long as my child still fits, and it still fits in my car, it's ok to use it. But usually before 7 years the child will outgrow the seat or you'll get a newer vehicle anyway :rolleyes: I explained that as a CPST I was taught it's because the plastic degrades...blah blah blah. ANd he says he can understand where I see that. THe plastic can degrade over time. But it's just been sitting in a box for a year, so it's ok to keep using it. :eek: I asked to speak with a supervisor to verify this info and he put me on hold. The supervisor wasn't at her desk but I left a message on her voicemail and hopfully she WILL call me back.

amyd
04-27-2009, 09:39 PM
Nice:eek: Totally OT, there's a belly pad available? How do I get one?

TechnoGranola
04-27-2009, 09:48 PM
Nice:eek: Totally OT, there's a belly pad available? How do I get one?Email or call them. It only comes in Casino. If you do a search for threads started by me, I posted pics of mine when I got it.

NannyMom
04-27-2009, 11:04 PM
Nice:eek: Totally OT, there's a belly pad available? How do I get one?

Email or call them. It only comes in Casino. If you do a search for threads started by me, I posted pics of mine when I got it.

I saw it posted about here somewhere. Just call and ask for one. It's free.

flutie128
04-28-2009, 12:03 AM
I posted a pic of one a while ago but I don't really feel like looking for it. My seat came with it but I know people in that thread called and got one shipped for free. The thread was about making a belly pad for the seat.

TechnoGranola
04-28-2009, 12:07 AM
Nice:eek: Totally OT, there's a belly pad available? How do I get one?
Email or call them. It only comes in Casino. If you do a search for threads started by me, I posted pics of mine when I got it.Found my thread and here's my post with the pic http://www.car-seat.org/showpost.php?p=741510&postcount=21

amyd
04-28-2009, 12:15 PM
Thanks for the info, ladies! My nameless circle of fabric that goes on the crotch strap is on the way:p The rep I spoke with didn't know what I was talking about when I called it a bellypad & she told me that it doesn't have a name when I asked her what it actually was called.