CPSDarren
10-17-2008, 02:07 PM
Apologies for the extended downtime. We did have some warning ( http://www.car-seat.org/showthread.php?t=61062 ), but it went a lot longer than expected.
Dear Clients
As you all know our maintenance last night did not go as planned and we ended up having a load more of downtime that we had hoped for.
The maintenance was done as part of our annual contract with our upstream providers. The problem was our main trunk was broken and that disconnected us entirely from the internet. It took them quite some time to replace the main component and configure it.
We are up now and have suspended all other work on our network.
We apologize for the major inconvenience this has caused you. We well know how important this is to you. We have never had a downtime this long on our network, it has been extremely reliable to the extent of 99.99% so this is not a common occurrence.
I have also completed a small update discussed here http://www.car-seat.org/showthread.php?t=59922 . I hope that is the end of the downtime!
As a thank you to all those who have donated and have active subscriptions as of midnight tonight (central time), Friday October 17th, all current subscriptions will have one month of time added to the end of your term.
Dear Clients
As you all know our maintenance last night did not go as planned and we ended up having a load more of downtime that we had hoped for.
The maintenance was done as part of our annual contract with our upstream providers. The problem was our main trunk was broken and that disconnected us entirely from the internet. It took them quite some time to replace the main component and configure it.
We are up now and have suspended all other work on our network.
We apologize for the major inconvenience this has caused you. We well know how important this is to you. We have never had a downtime this long on our network, it has been extremely reliable to the extent of 99.99% so this is not a common occurrence.
I have also completed a small update discussed here http://www.car-seat.org/showthread.php?t=59922 . I hope that is the end of the downtime!
As a thank you to all those who have donated and have active subscriptions as of midnight tonight (central time), Friday October 17th, all current subscriptions will have one month of time added to the end of your term.