Chest clip just broke!!!

[adamsmommy]

We have a SK Radian that I purchased last year, I think the DOM is 9/06. Well, we just got back from the store and one of the prongs on his chest clip just broke off. Squeezed it to get him out and it just snapped. I am so glad this happened at home! I have no idea what I would have done if we were out somewhere. This is acutally our second Radian. Our first one arrived with a severe crack in the back. My dh is furious.

Has anyone ever had this happen? On any seat?

Has anyone had to deal with SK customer service? I am calling first thing in the morning.

[ThreeBeans]

SK Radian CS is a pleasure to deal with IME.


I am snickering about the super-strong wonderful, much adored chest clip. I wonder what Russ will make of that? :whistle:

[becca011906]

heck if it was me i'd see it as a blessing and replace it myself with a britax one! LOL dd is so so much more comfy now that we have doen that, but if it's not bothering the child then may as well let them send you one but what will you do while you wait for it!!! That is what would worry me

[adamsmommy]

My son doesn't care what seat he sits in. We are so lucky that way.:)

I will just take the Marathon out of my dh's car for now. We also have a Roundabout that he squeezes in.lol

I kinda wish we would have went with the Regent when we go this one though.:(

[ccjones]

Too bad you don't live near me. I have FOUR Radian chest clips just sitting in a ziploc bag in one of my closets. I replaced the SK clips with Britax clips on my three Radians, and I saved all the hardware from the 4th Radian, which had a crack, before I destroyed it.

I agree with Becca, putting the IMMI chest clips (the ones Britax uses) on the Radian gives my son a little more room around the neck.

ETA: I've had to deal with Russ at SK several times because I bought one of the first Radians manufactured almost two years ago. He's been nothing but a pleasure to deal with! Just remember, SK is on Pacific time!

[adamsmommy]

Britax chest clips are safe? Cool!! I actually hated the Radian one anyway. I will let them, if the email me back, send me a new one just to have and i will just purchase a Britax one.

Thanks!!:D

[ccjones]

Yes, Britax chest clips are safe to use. They're actually made by a company called IMMI and branded for a particular carseat manufacturer. SK actually used these IMMI chest clips when they originally crash tested the Radians. I guess they wanted to develop their "own" chest clip, and then repeated the crash testing with the Radians using their own chest clip.

[adamsmommy]

Yes, Britax chest clips are safe to use. They're actually made by a company called IMMI and branded for a particular carseat manufacturer. SK actually used these IMMI chest clips when they originally crash tested the Radians. I guess they wanted to develop their "own" chest clip, and then repeated the crash testing with the Radians using their own chest clip.

Ordered one!!:D

[Morganthe]

Ordered one!!:D

Good for you :thumbsup:

Still, I'd suggest you call Russ and notify him that there was a breakage. He's very convinced of the durability of the new designed clip, so he'd be interested to know what happened. :cool:

[adamsmommy]

Yeah, I emailed him last night. Got an email back first thing this morning.:thumbsup:He said what happened is very strange and unusual and asked if we were pulling too much on it.:confused:

He was nice and didn't ask anything else and just said there is a new one on its way and asked for the DOM and serial # so he could trace it. DOM was actually 10/06 not 9/06 like I thought.

We will use the Britax one, but I wanted to make sure I had an original if I had it down to someone else of sell it. I want to keep my good Britax one.:)

[adamsmommy]

Oh, not sure if I mentioned this yet, but dh said when he took the seat out, the other side of the clip had a crack in it too.:eek:

[Jmark]

IMMI owns Safeguard.

[drey]

My Radian chest clip broke, too, and they sent a replacement for free, right away.