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View Full Version : Just got off phone with Britax regarding the Regent!


AdventureMom
07-09-2007, 08:54 AM
No, we don't own one but were chomping at the bit to buy one any day - to install using the long belt path. So here's the lowdown:

There is not a recall, but a kit is being sent out to all registered owners of seats with DOM from 11/10/2005-6/18/2007. It will include updated instructions and a new label for the seat, a longer strap (can't remember which strap), and some non-skid backing.

RETROACTIVE!!! (ETA: just for seats with DOM b/t 11/10/2005-6/18/2007. It doesn't affect seats older than that and the newer ones already have the correct instructions in the manual regarding not using the long belt path over 40lbs...)

- recline bar to be used at all times
- long belt path CANNOT be used on kids over 40 lbs.

Yes, retroactive. They said the seat was modified slightly (not redesigned) in 11/2005 and they are no longer allowing the long belt path on those seats.

B.U.M.M.E.R.

For us, we'll either buy an older one or get something different.

arly1983
07-09-2007, 08:57 AM
Oh Crap!!!

Let me go find my recline bar and go reinstall the DARN THING!!

(Did I regester it????)

papooses
07-09-2007, 09:00 AM
Grrrrrrr! :soapbox: The long belt is all that works in the center of my 3rd row thanks to that ceiling shoulder belt -- I was totally planning to move Leila back there in the Husky when we adopt my SIL's booster sized kid + newborn.... I can only get the short belt path to work on really flat bench seats or reclinable seatbacks: it does NOT work in our '97 Civic HX with buckles that are forward of the bight :hitselfonhead: No biggie, really, about the minivan because I could just put her behind the driver on the reclinable middle row seat (backless booser in center 3rd row for biggest kid due to the limited space for head excursion with the middle row pushed back as is required) but my only other choice for the Civic would be EZOn + Compass B510 in the center (which SRN is not recommending) :fencing:

arly1983
07-09-2007, 09:04 AM
DOUBLE CRAP!!!

I JUST REMEMBERED....THIS DARN THING WILL NOT INSTALL IN DH'S TRUCK SBP AND HE HAS NO LATCH!!!!! AND JACKSON IS 37 LBS!!!!!!

Anyone want an almost brand new Regent DOM 4/07 Onyx/ orginal box??? GOSH DARN IT!!

AdventureMom
07-09-2007, 09:04 AM
Tiffany -

I think the Husky is fine, isn't it? This is only for seats with DOM after 11/10/05... :thumbsup:

rlsadc
07-09-2007, 09:05 AM
DOUBLE CRAP!!!

I JUST REMEMBERED....THIS DARN THING WILL NOT INSTALL IN DH'S TRUCK SBP AND HE HAS NO LATCH!!!!! AND JACKSON IS 37 LBS!!!!!!

Anyone want an almost brand new Regent DOM 4/07 Onyx/ orginal box??? GOSH DARN IT!!

lol how much :rolleyes: :p

arly1983
07-09-2007, 09:06 AM
lol how much :rolleyes: :p

Your kidding, right?

papooses
07-09-2007, 09:09 AM
Technically ... but I'm paranoid like Jenny :p What difference in design makes it safe now that they've changed the rule? :confused: Since Leila's even with the Apex top slots, I won't have any choice but to do something incorrectly/unrecommended in the Civic regardless unless I tell my parents to just stuff it, help me buy a Recaro Start for the center of their Jeep (because that's the vehicle they're using for long rides & Leila does still slump slightly out of the Parkway when sleeping in that non locking retractor shoulder belt) so we can use the RSTV in the Civic all the time :duck:

AdventureMom
07-09-2007, 09:11 AM
Technically ... but I'm paranoid like Jenny :p What difference in design makes it safe now that they've changed the rule? I won't have any choice but to do something incorrectly/unrecommended in the Civic regardless :duck:

Ha! I'm actually looking for a Husky now...! The Britax rep on the phone said that the seat was modified slightly and that's the reason the long belt path is okay on the older ones but the ones after 11/10/2005. I think I'd trust them on that. Maybe b/c I *want* to trust them on that b/c I want this seat but I want the long belt path... :rolleyes:

cheerbop
07-09-2007, 09:13 AM
We are considering a Regent. So, this can only be installed with LATCH and a short belt path for kids over 40lb? Or, am I misunderstanding? I am new to the Regent. Why is it not allowed to use the long belt path?:confused:
Help a poor confused soul.:o

rlsadc
07-09-2007, 09:14 AM
Your kidding, right?

half. :whistle:

papooses
07-09-2007, 09:14 AM
Oops, sorry -- in my frustration I clicked send too soon & edited after you quoted :o I am totally calling Britax now to find out if I can still use my Husky according to it's own manual, then!

THANK YOU THANK YOU THANK YOU

mom2boys
07-09-2007, 09:15 AM
So, I'm a little confused...maybe I missed a previous thread on this. I have Regent we bought earlier this year, so I guess is included in this discussion. What exactly is the problem? Our car does not have latch, so can I not use this seat anymore?? Gosh, I really hope that is not the case. My son loves his seat.

AdventureMom
07-09-2007, 09:15 AM
We are considering a Regent. So, this can only be installed with LATCH and a short belt path for kids over 40lb? Or, am I misunderstanding? I am new to the Regent. Why is it not allowed to use the long belt path?:confused:
Help a poor confused soul.:o


It can only be used with LATCH up to the weight limit of the vehicle, usually 40-48 lbs (not sure if the Regent manual has its own limit; otherwise, you follow the vehicle manufacturer's limit normally). The Regent has a route for the seatbelt to take that basically weaves the seatbelt into the seat, providing a rock solid install. It's different than a normal seatbelt install. I've installed two Regents and could only get an acceptable install using the long belt path, not the regular path.... Not sure why they're not allowing it any more - they say it has to do with the "modification" of the seat a couple of years ago.

papooses
07-09-2007, 09:16 AM
I think these are the options -- one or the other....Long belt path (lap/shoulder belt, *not* lap-only belt) until 40 pounds
LATCH till 48 pounds (unless the specific vehicle only allow up to 40 pounds)
Short belt path (lap-only or lap/shoulder belt) for kids over 40 pounds

AdventureMom
07-09-2007, 09:19 AM
I think these are the options -- one or the other....Long belt path (lap/shoulder belt, *not* lap-only belt) until 40 pounds
LATCH till 48 pounds (unless the specific vehicle only allow up to 40 pounds)
Short belt path (lap-only or lap/shoulder belt) for kids over 40 pounds

Plus recline bar at ALL times now... For those of you with the Regent, were you using it anyway?

Patriot201
07-09-2007, 09:23 AM
:( My niece will be getting two Regents when my nephew outgrows his infant seat (DNiece's Marathons will be passed down to DNephew). So this will definitely impact my brother and SIL.

Does anyone know what the LATCH anchor limits are in a Volvo XC90? How about in a Yukon?

arly1983
07-09-2007, 09:25 AM
Plus recline bar at ALL times now... For those of you with the Regent, were you using it anyway?

No recline bar if I could help it.

singingpond
07-09-2007, 09:26 AM
Geez, how aggravating....

I don't own a Husky or Regent myself, but I certainly have been looking at them with interest.

Just really frustrating, in the sense that you buy a seat, figure out if you can install it in your vehicle(s), USING THE INSTRUCTIONS IN THE MANUAL THAT COMES WITH THE SEAT, and then keep the seat or return it based on whether it fits.

Now all the people for whom SBP doesn't work are presumably stuck, since they are generally past the time when they could return the seat because of poor fit on installation. And the price tag on these seats makes that a LOT of money down the drain. Not to mention, what alternative does that leave for harnessing heavier/taller kids??

I wonder how unsafe LBP actually is, for all those people who have had bigger kids riding in these seats with DOM from 2005 to now??

This snafu sure makes me unhappy with Britax at the moment (we own a Wizard, and have been very pleased with it), and would make me hesitate to buy a Regent in the future.

Katrin

waterbaby
07-09-2007, 09:29 AM
Looks like I need to put the recline bar on ours... and we're at 37 pounds, so maybe we can get another 2-3 months until we need to switch to short belt path (no LATCH).

TxMomma
07-09-2007, 09:42 AM
Well this is just wonderful :eek: I can not get an acceptable install anywhere in my van using SBP. So now I'm stuck with 2 Regents, that are barely over a month old that I can't use for very long. DH is going to be fuming! We spent nearly $600 on these seats at the end of May. I could have kept the girls in the Scenera's until 40. What a waste of money.

What am I supposed to do now? Anyone wanna buy 2 Madison Regents?

MagnificentMama
07-09-2007, 09:56 AM
crrraaapppp... I lost the recline bar that goes into my ex's Regent. I"m not paying over 20.00 for another one either!!! He has an Elantra if I put the recline bar in, DD won't have anywhere to put her feet. *sigh* i guess it's time to go register my madison regent online so i can get this kit thing. Rawr!!!

LuvBug03
07-09-2007, 09:58 AM
so this is ONLY on the regent then? Cause didnt they come out in november?? and that modification would be the top tether, eh??

I guess I need to call them...

Im betting since its retroactive the strap is the LATCH strap in order to use it LBP.

papooses
07-09-2007, 09:58 AM
They replaced my lost recline bar for free :)

twom
07-09-2007, 10:02 AM
I think these are the options -- one or the other....Long belt path (lap/shoulder belt, *not* lap-only belt) until 40 pounds
LATCH till 48 pounds (unless the specific vehicle only allow up to 40 pounds)
Short belt path (lap-only or lap/shoulder belt) for kids over 40 pounds

I read the manual online, and I think it's this...

*Kids 22-40 pounds can use LATCh, lap/shoulder belt, or lap belt, ALL using the long belt path (SBP not an option).
*Kids over 40 pounds can use LATCh (to 48 pounds or vehicle weight limit), lap/shoulder belt, or lap belt, ALL using the short belt path (LBP not an option).
*Recline bar must be used at all times.

Also, as we were wondering in the past, in LBP installs the vehicle belts go over the harness straps in back of the seat, not between them and the shell. I'm glad to have at least *one* question answered. :rolleyes: I'm curious to hear what they say the change was, as I have two 06/05 Huskies and I need to decide whether I feel ok keeping them in with the LBP with my bigger kids.

Ahzryn
07-09-2007, 10:10 AM
:crying: But I don't WANNA!

Sigh, this is so upsetting. Yes, I was able to get them in the Ody and Impala SBP with recline bar and tether, BUT they are not in as well as LBP no recline bar, and there is 0 leg room in the Impala. The install is a lot harder, and takes a lot longer, than LPB, but I suppose, maybe in time I'll get better at it. I doubt it, but maybe. Not.

Even worse, that pretty much means they can't be put ANYWHERE in the third row of an 99-04 Ody. There is a plastic piece on the hinges of the bench seat that the recline bar smacks into, and make it impossible to install the seat. And the lap belt in the middle? Forget it. I HATE those recline bars with a passion, and my seats are MUCH too old to return. I guess there will be a flood of Regents on e-Bay soon :(

I keep telling myself not to pick up the phone and unload on some poor Britax rep. No sense all of us calling and giving them hell. I've just put this seat in a lot of vehicles, and in my experience the SBP/recline bar install have at least a 50% incompatibility rate, if not higher. This is killing me.

I really hope one of you with Britax contacts can gte us the full scoop as to WHY.

MagnificentMama
07-09-2007, 10:12 AM
They replaced my lost recline bar for free :)

Just rub it in why dontcha? I called and asked for one and she's like "sure that'll be $$(something semi outrageous) and $$$$(something totally outrageous) to ship it to your house)."

papooses
07-09-2007, 10:14 AM
Ugh! Sorry :o

waterbaby
07-09-2007, 10:15 AM
I'm now curious... what is it about the LBP on 40+ that is unsafe?

AdventureMom
07-09-2007, 10:16 AM
So for those of you familiar with both the Husky *and* the Regent, what are the modifications? I know that the placement of the tether is different - is that all? Just trying to figure out why the LBP matters on one and not the other. :confused:

MagnificentMama
07-09-2007, 10:16 AM
recline bar, and there is 0 leg room in the Impala. The install is a lot harder, and takes a lot longer, than LPB, but I suppose, maybe in time I'll get better at it. I doubt it, but maybe. Not.




I've always had mine SBP with the recline bar in my Impala and it's a super solid install. I'm a snot and didn't like the LBP because the seat belt was showing on the seat :whistle: I"m assuming there is no leg room b/c you have it installed outboard? PM me if you need help :thumbsup:

Ahzryn
07-09-2007, 10:17 AM
I'm now curious... what is it about the LBP on 40+ that is unsafe?

That's the million dollar question. Unfortunately, we don't know, and Britax isn't saying yet. But, if they are going to issue new manuals, stickers, and longer LATCH straps retroactively (a very expensive proposition), odds are good there *IS* something wrong with it.

keri1292
07-09-2007, 10:17 AM
I have a feeling that the Regent will be "redesigned" shortly. Sales are going to plummet. Esp. with more HWH options coming out soon. They would be wise to find a way to include long belt path installs even if it means going back to the Husky shell. I still want proof that my Husky is safe with the LBP. I want to know WHAT the difference is in crash results ~ LBP vs. SBP for kids over 40lbs.
It will still fit in my Windstar (per Scatterbunny) but with a less solid install. :( I won't be able to recommend it to anyone without knowing that it fits perfectly. And, I :mad: HATE:mad: that recline bar so, I wouldn't want to use it even if LBP was allowed. UGH!

arly1983
07-09-2007, 10:18 AM
I just took the cover off the regent (4/07) and husky(7/05) and I can't see any noticable difference except the placement of the tether....

AdventureMom
07-09-2007, 10:18 AM
I've always had mine SBP with the recline bar in my Impala and it's a super solid install.


Hmm. Anyone have a rock solid install with the SBP in a 97 Jeep Wrangler or 06 Toyota Sienna? I tried the Regent in our Outback but we've since gotten rid of it so I've never tried intalling one in our Sienna. :cool:

ETA: But I did install one in my brother's Yukon. No way a SBP will work. Leather bucket-type seats. And I talked them into a Regent to get my niece out of the expired/over-the-weight-limit other seat she was in. I have to believe she is safer now even with the LBP, but somehow they've got to switch - she's almost 50lbs.

Morganthe
07-09-2007, 10:21 AM
Well this is just wonderful :eek: I can not get an acceptable install anywhere in my van using SBP. So now I'm stuck with 2 Regents, that are barely over a month old that I can't use for very long. DH is going to be fuming! We spent nearly $600 on these seats at the end of May. I could have kept the girls in the Scenera's until 40. What a waste of money.

What am I supposed to do now? Anyone wanna buy 2 Madison Regents?

Personally, I honestly believe before anyone does anything drastic like SELL their seats give this some time to settle down into a dull roar. Friday I called Britax and assured everything was normal for the older versions. Now this news? Good grief, they need time to realize what they've done!

Then request a formal explanation from the company for evidence or rationale on the drastic change to the belt paths and permanently require the recline bar. A customer service rep passing along what she's been told is not enough for my satisfaction.
If there is not a sound and tested reason (they might be doing a 'just in case' theoretical changeover), then request Britax to either come up with a better solution on installation for seats that no longer fit in cars overnight or Buy Back your carseats themselves. That's my take on the situation.

If Britax insists on these changes, there are going to be a lot of very angry Regent owners, not just us here on this site. It could well wipe out their reputation if they're not careful. It's not as if the Regent is a $40 seat that's easily absorbed into the family budget. It's a honking expensive piece of equipment!


Personally, I'm going to keep with the manual that comes with my carseat until I'm officially notified different by Britax.
When I receive this new kit -- I will write and telephone Britax with my concerns about the mandatory Recline bar forcing my daughter up next to the front center console and the Regent pushed 3 inches over the back seat. That cannot be safe for her in any situation. Even if she was in the outboard seats, she'd have too little safety clearance for my comfort. But I'll deal with it later. Not now. Currently, she NEEDS a carseat to fit her at this point.
jmho as usual :)

keri1292
07-09-2007, 10:22 AM
I guess we need to start a successful Regent install thread :rolleyes:
WHich I can't even contribute to because I lost the recline bar for my Husky. OK, so I purposely lost the thing. :cool:

Ahzryn
07-09-2007, 10:26 AM
I've always had mine SBP with the recline bar in my Impala and it's a super solid install. I'm a snot and didn't like the LBP because the seat belt was showing on the seat :whistle: I"m assuming there is no leg room b/c you have it installed outboard? PM me if you need help :thumbsup:

Yup, 2 kids, so given the width of the Regent have to be outboard. I think I tried SPB center once and it was fine there, since the seat was less squishy and the seatbelt anchors were closer together. Outboard though they are somewhat asymetrical and really far apart...great for LBP, PITA for SBP. I am also finding the lightweight locking latchplate slips badly when installed with SBP due to the angle, going to have to go out there and flip and bounce :(

I have an '00 Impala, what year is yours? Try it outboard if you get a chance and let me know if you come up with any tricks.

arly1983
07-09-2007, 10:27 AM
Britax will do a news release their website, right? So we just sit tight and wait....

TxMomma
07-09-2007, 10:28 AM
[QUOTE=Morganthe;173642]Personally, I honestly believe before anyone does anything drastic like SELL their seats give this some time to settle down into a dull roar. Friday I called Britax and assured everything was normal for the older versions. Now this news? Good grief, they need time to realize what they've done!

Then request a formal explanation from the company for evidence or rationale on the drastic change to the belt paths and permanently require the recline bar. A customer service rep passing along what she's been told is not enough for my satisfaction.
If there is not a sound and tested reason (they might be doing a 'just in case' theoretical changeover), then request Britax to either come up with a better solution on installation for seats that no longer fit in cars overnight or Buy Back your carseats themselves. That's my take on the situation.



QUOTE]

I was only half serious. If it comes down to it, I will definitely be contacting Britax personally.

Jeanum
07-09-2007, 10:34 AM
Great, it's only 95 degrees for today's high and a heat index over 100 degrees. Perfect weather for figuring out if I can reinstall the Regent using SBP in my '05 Sienna, and this is a very car ride intensive week with DD1 taking a two week class, ugh. :rolleyes: I have to pick her up in an hour, and can't play with seats without someone else here to watch DD2 and her for me. I'm going to wait for the official announcement in writing before attempting any changes, but I'm pretty darned irked right now at Britax about this. :mad:

lodonal65
07-09-2007, 10:36 AM
Plus recline bar at ALL times now... For those of you with the Regent, were you using it anyway?

I've always had mine installed with the recline bar.
When all this broo-haha began, I reinstalled it SBP,w/recline bar,and tethered since Ian's 43lbs. I had to twist the buckle stalk for the SBP so it wouldn't poke Ian in the back through the cover.
But, it's in there rock solid.

Morganthe
07-09-2007, 10:38 AM
I was only half serious. If it comes down to it, I will definitely be contacting Britax personally.

I thought you were ;) But I was also remembering about what other posters have said about selling new Regents all over these threads. :shrug-shoulders:

Nobody panic please. Everyone stay calm. Don't forget to breathe. :thumbsup:

lodonal65
07-09-2007, 10:38 AM
so this is ONLY on the regent then? Cause didnt they come out in november?? and that modification would be the top tether, eh??

I guess I need to call them...

Im betting since its retroactive the strap is the LATCH strap in order to use it LBP.

And that LATCH strap is worthless for us since I have a honda and Ian is 43 lbs. :mad:

Jeanum
07-09-2007, 10:39 AM
Me too, I have always used the recline bar and LBP in our vehicles ('05 Sienna and '02 Saturn L100).

Michi
07-09-2007, 10:39 AM
:eek: NOOOOOO!!!:mad:

The only way I can get a tight installation in our vehicle is with the long-belt-path and NO recline bar!!!

I have tried it just about every way
LATCH = nope
LBP - with recline bar = nope
SBP = with and with out recline bar = nope

ALL of those were 'loose!' - the seat had way more than an inch of wiggle
Katie is 'pushing 40 lbs' too...so I will have to do something soon if this is really the case!
Anyone want to buy a 'slightly used' (bought in 2/07) Regent :( (only slightly kidding)

mommy2jana
07-09-2007, 10:43 AM
I can't wait to get my kit so that I can contact Britax personally. I hate that darn recline bar...and SBP is just not an option in df's suv. It just doesn't get a tight install. Using the recline bar is not an option, either, because then dd has NO leg room whatsoever. She definitely wouldn't have any in my car, either.

Ahzryn
07-09-2007, 10:47 AM
And, don't forget we are supposed to be able to install these with one hard applying gentle pressure :snort:.

twom
07-09-2007, 10:52 AM
And, don't forget we are supposed to be able to install these with one hard applying gentle pressure :snort:.
Except that the Regent manual specifically says to kneel in the seat. ;)

Simplysomething
07-09-2007, 11:00 AM
Hmm. Anyone have a rock solid install with the SBP in a 97 Jeep Wrangler or 06 Toyota Sienna? I tried the Regent in our Outback but we've since gotten rid of it so I've never tried intalling one in our Sienna. :cool:
.

Looks like we might need a "Regent NEW freakin manual instructions successful install thread", to go along with the radian one.

LuvBug03
07-09-2007, 11:01 AM
So for those of you familiar with both the Husky *and* the Regent, what are the modifications? I know that the placement of the tether is different - is that all? Just trying to figure out why the LBP matters on one and not the other. :confused:

I had both and the only difference I could find was the top tether... I sat them side by side and looked over them... that was all I could see with my eyes.

So there were regents made before nov 05 right? what did they modify between those and the newer ones?? Ive got a july/05 husky and dec/06 regent...

I can NOT install the regent in my car with the recline bar. I guess Ill be playing musical seats :rolleyes:

supercrunch
07-09-2007, 11:12 AM
Our Regent is 11/21/05...so it must have been one of the first ones.

I don't have the recline bar...so now I can't use the seat at all until I spend $16.50 to get a new one.
I think I might call Britax on that one. Sure I am missing a part...but until now it was not necessary.

Ugh!

And what about the instructions on the side of the seat cover? Are they no longer valid?
Britax can't expect us to sew a patch over them...can they? LOL

TxMomma
07-09-2007, 11:14 AM
And what about the instructions on the side of the seat cover? Are they no longer valid?
Britax can't expect us to sew a patch over them...can they? LOL

Nope, they're going to give us ugly stickers to put on our seats :eek: Real classy :whistle:

LuvBug03
07-09-2007, 11:18 AM
is there a specific person to talk to, cause this person doesnt know nothin lol!

She did confirm that the kit is the longer latch strap, a sticker, and a new manual :rolleyes:

but she didnt understand my frustration in installing an almost identical seat 2 different ways lol!

supercrunch
07-09-2007, 11:24 AM
Nope, they're going to give us ugly stickers to put on our seats :eek: Real classy :whistle:

a sticker???
on a cover???:scratcheshead:

so...do they realize they are going to have to send out a new sticker everytime someone washes their cover?? :p

lodonal65
07-09-2007, 11:42 AM
Nope, they're going to give us ugly stickers to put on our seats :eek: Real classy :whistle:

They should replace the covers like they did for the Classic print.
http://www.britaxusa.net/support/recall.aspx

_Jessica_
07-09-2007, 11:51 AM
They should replace the covers like they did for the Classic print.
http://www.britaxusa.net/support/recall.aspx

ITA, but I have a cougar cover...wouldn't mind a new one to replace it as long as they sent me a sticker for the cougar so we could still use it.

hsjwmom
07-09-2007, 11:52 AM
I have our Regent installed with the LBP with the recline bar in a captains chair in my '06 Sienna. I have no idea if it will install well with the short path. I think I'll try in a bit...

I had really been debating with myself about getting another Regent for dd2 vs. a new Recaro. I figure that dd could use the Recaro until the baby outgrew the RA rfing, at which point I would move her into dd1's Regent and move dd1 into a booster. I just don't really want a seat on a base! (and I think the Recaro colors are ugly)

Well, off to reinstall the Beast in the stifling TX heat. Ah. Did I mention when I get overheated, THEN I get morning sickness? FUN!!! ;)

LuvBug03
07-09-2007, 11:57 AM
I just got off the phone with a Michelle. She said that the difference in the husky and regent is the top tether, but also some internal components you wouldnt be able to see. She said that they tested the regent and found it to perform better the new way. She also said that anyone who needs a new recline bar can call with their info and get one. If the person who you talk to says no, ask to speak with her lol!
She said that the husky conformed to the standards and to use it as the manual states.

That still doesnt make me feel any better. I told her they need to publish their test results and she said shed pass it on lol!

Hopefully someone else can shed more light. This still doesnt sit well with me.

scatterbunny
07-09-2007, 11:58 AM
Sooo....this is just great. Britax needs to realize everyone is upset because getting a solid install with the SBP+recline bar is impossible in some vehicles. Using the recline bar at all makes it impossible to use in some vehicles.

I guess I'm somewhat reassured about the Husky, using the LBP, since they say it is because of the tether placement. But I don't know; my paranoid side still has me a little worried. I just don't like uncertainty when it comes to my child's safety in the car!

I thought when they changed the placement of the tether that it was for the better; why make a structural change to a seat unless it's tested better that way? :confused: But now it sounds like the placement was better on the Husky, and if that is true, they should go back to that way so we can all use LBP again, and have a choice with the recline bar.

It does no good to have the seat be easy to install for kids under 40 pounds, we all buy this monster to keep our kids harnessed beyond 40 pounds. If the install needs to be changed at that point and it's incompatible with our vehicle using the recline bar and SBP, we've just wasted $270.

scatterbunny
07-09-2007, 12:01 PM
I just got off the phone with a Michelle. She said that the difference in the husky and regent is the top tether, but also some internal components you wouldnt be able to see.

That's interesting; components we can't see, huh?

She also said that anyone who needs a new recline bar can call with their info and get one. If the person who you talk to says no, ask to speak with her lol!

That's excellent; that's exactly what they should be doing. That part was optional, and not needed for most people to get good installs before. Now that it's required and causing such problems for some folks, it's nice that Britax won't make them pay for the part.

She said that the husky conformed to the standards and to use it as the manual states.

That still doesnt make me feel any better. I told her they need to publish their test results and she said shed pass it on lol!

Hopefully someone else can shed more light. This still doesnt sit well with me.

Call me paranoid (promise, it won't hurt my feelings :p ), but I agree.

LuvBug03
07-09-2007, 12:03 PM
I thought when they changed the placement of the tether that it was for the better; why make a structural change to a seat unless it's tested better that way? :confused: But now it sounds like the placement was better on the Husky, and if that is true, they should go back to that way so we can all use LBP again, and have a choice with the recline bar.

that is what it sounds like. Hopefully one of yall with some pull will get to the bottom of this!

LuvBug03
07-09-2007, 12:08 PM
That's interesting; components we can't see, huh?
yeah that is what I thought too lol! But you know if they changed the density of the plastic in parts that might make sense, maybe :confused: lol!

Call me paranoid (promise, it won't hurt my feelings :p ), but I agree.

Not paranoid, just want the best for your child. I dont understand that if they made these changes 1.75 years ago, why are they just now seeing these results and doing something about it??

UlrikeDG
07-09-2007, 12:14 PM
I thought when they changed the placement of the tether that it was for the better; why make a structural change to a seat unless it's tested better that way? :confused: But now it sounds like the placement was better on the Husky, and if that is true, they should go back to that way so we can all use LBP again, and have a choice with the recline bar.

That was my thought, as well. How on earth did this "bad" change make it on the market, and once it was there, it took them TWO YEARS to discover it?

scatterbunny
07-09-2007, 12:17 PM
Yeah, the length of time that this "fix" covers is scary! :eek: Why did it take so long to figure out the new design was not better?

UlrikeDG
07-09-2007, 12:18 PM
She said that they tested the regent and found it to perform better the new way.

Riiiiight. The Regent performs "better" just not good enough, while the Husky is still good enough? Hold on to your keyboards. We're in for some serious spin. :rolleyes:

ajnashmom
07-09-2007, 12:28 PM
In looking at the Britax instructions on line I dont see that any changes were made regarding LBP. I am currently not using the recline bar and my son is over 50 pounds...
Did you all get something in writing? I am registered and have not gotten anything yet... but the britax manual is the same. It says see page 20 regarding the recline bar which says that it must be teatherd if no recline bar is used...

MagnificentMama
07-09-2007, 12:29 PM
I have an '00 Impala, what year is yours? Try it outboard if you get a chance and let me know if you come up with any tricks.

It's a 2001 so we have the same body. I'll go out there later tonight because it's 90 with the humitity making it feel 100+. Which realisticaly means that mama is parking her butt inside the air conditioned house ;) I'll PM you and let you know if I can figure out an easier way of installing it :thumbsup:

hsjwmom
07-09-2007, 12:43 PM
Well, I wasn't happy with the SBP install, so I put it back with the LBP. It is way too hot to try putting it in the 3rd row and I don't want dd back there anyway! Ugh. I am NOT loving Britax right now. :mad:

Paperdragon
07-09-2007, 01:06 PM
This is so rediculous. If they knew about the changes for the last two years and only just now decided to change the instructions for installation, they have been misleading buyers for two years and need to buy the seats back that won't fit with the SBP. I can't believe they changed internal compents of the seat and then didn't bother to test it for two years and figure out it wasn't safe. If they don't offer to buy or replace the seats that no longer work with the SBP installation, we need to consider a class action suit. Does anyone know when the offical announcement is supposed to some out?

maidencomfort
07-09-2007, 01:08 PM
Ok, now I'm really glad that I was able to buy 2 used ones from a friend rather then new ones. DOM are 5/05 and 7/05 (and both are huskys - which I thought they were Regents, but it right there on the front of the manual :o )

I'd be interested in knowing exactly they found to make this kind of expensive change (to them - it's a pitb for consumers).

Mama2J
07-09-2007, 01:18 PM
Well, we are currently using LATCH. Now I'm thinking of changing to LBP since we will not be able to use that in another 4 pounds or so. Then I can go back to LATCH until 48 pounds.

As for the recline bar, I have no idea how that will work out. He is already kicking the back of the front seats (and his seat is in the center back). I think he will be too close to the front with the recline bar, and probably too reclined for his liking.

And I have a Regent with a Husky cover/label, so my label is different than the ones they are replacing.

ktmo
07-09-2007, 01:22 PM
So, I can kinda understand not using the LBP for those over 40#, but why can't you use the SBP for those under 40#? Or do I have this all wrong. This is so confusing.

Katie

Cindy&Connor
07-09-2007, 01:32 PM
So, I can kinda understand not using the LBP for those over 40#, but why can't you use the SBP for those under 40#? Or do I have this all wrong. This is so confusing.

Katie
That's the way I read it too and I'm also confused. To me it looks like it says you must use the LBP from 22-40 lbs and you must use the SBP from 40-80 lbs if you aren't using LATCH. If the SBP is safe for bigger kids, why couldn't you use it with smaller kids?

keri1292
07-09-2007, 01:41 PM
:dizzy: :dizzy: :dizzy:
So, what do y'all think I should do with my Husky.
Leave it as is ~ LBP/no bar/tethered/ROCK solid
Change it ~ SBP/bar/tethered/ACCEPTABLE install

I know that I have the Husky and technically can do as I please but, I want to know what others are planning to do.
I really want, in writing, Britax to state that the Husky performs different than the Regent using the LBP. But, the WHY make the Regent. :confused:

Connor's Mom
07-09-2007, 01:46 PM
Anyone have any tips for installing it in a 2001 Rodeo LBP with the recline bar, lol.

I have it installed now without the recline bar and was finally satisfied with it. Beings that Connor is now fluctuation between 30-33 lbs I have awhile yet that I can use the LBP. Hopefully, before he gets to be 40 lbs I will have a new car and when I purchase said car I better take the seat to see if it installs correctly. Kinda crappy that when I go to get a new car that I have to buy it around my carseat, lol. :thumbsdown:

oxeye
07-09-2007, 01:48 PM
So, I can kinda understand not using the LBP for those over 40#, but why can't you use the SBP for those under 40#? Or do I have this all wrong. This is so confusing.

Katie

Yes - if this isn't clarified with the kit they are sending I will be calling to find out. I'm really happy with the Regent installed with SBP LATCH.

Figures we're leaving on a long trip for a week tomorrow. I might just put the darn Regent in DH's car and put DD1 in the Marathon. At least I know the way I install that seat is safe. :rolleyes:

UlrikeDG
07-09-2007, 01:56 PM
Supposedly, this recall is supposed to be issued soon. We got wind of it ahead of time, but there is nothing official yet. As long as you registered your seat, you should receive notification direct from Britax if your seat is involved.

LuvBug03
07-09-2007, 02:01 PM
Both women I talked to at britax said they would start sending out the kits tomorrow.

supercrunch
07-09-2007, 02:03 PM
I just got off the phone with Susan (she is so nice!!)

They are sending me a recline bar,
and she said that the kit includes a longer latch strap...but I am guessing that she might have meant a longer tether strap.

I guess we'll see!

The problem is that I needed to use the Regent tonight as both Radians are currently in my dh's car.
Should it be alright to use LATCH or LBP and tether without the recline bar for one trip? (dd is 39 lbs)
I would use our spare turbo booster, but I know that dd will fall asleep on the way home and she usually falls right out of the turbo booster when she's asleep.

ajweeks
07-09-2007, 02:06 PM
Ugh! I'll have to try out my Regent with the short belt path and recline bar tonight. If it doesn't work, I'm selling it.....This is really lame of Britax! I'm very dissapointed!

Momto2whosews
07-09-2007, 02:28 PM
Pardon me for not reading all 4 pages of this thread before posting, but...

Mine was affected, darn it! DD is 42 lbs. I have a Hyundai and they don't specify LATCH weight limits, so I'm not comfortable using LATCH over 40 lbs. I prefer seat belts anyway.

I just went out and installed it with the SBP. It's in there good and tight (whew!), but the seat belt buckle & latch plate are all the way up inside the plastic shell of the Regent.

Without twisting the buckle stalk, the latchplate would have been poking her in the hip. So I twisted the buckle stalk 2 full twists - I couldn't get another twist out of it without breaking my hand. It won't poke her anymore, but its still in there.

Is this OK? Obviously it's not preventing a tight installation, but I thought the buckles weren't supposed to touch the shell of the seat. I guess I need to reread my manual.

Darn it Britax!!! I loved the LBP. And if this hasn't been answered before. Why aren't they redesigning the newer seats to be back they way they were?? :thumbsdown: I think I'm lucky that mine installs well with the SBP and I'm really disappointed in Britax for a) not realizing this sooner, and b) screwing all the people who bought this seat thinking it would fit, and then having Britax go changing the rules on them.

trailrunnermom
07-09-2007, 02:37 PM
Should it be alright to use LATCH or LBP and tether without the recline bar for one trip? (dd is 39 lbs)
I would use our spare turbo booster, but I know that dd will fall asleep on the way home and she usually falls right out of the turbo booster when she's asleep.

If it were me, I would definitely continue to use the Regent rather than the TurboBooster. I don't think that the LBP Regent is completely unsafe (Britax would have noticed that sooner than 2 years.) I would still think that a LBP Regent is safer that a BPB. Or at least you still have the LATCH option since she's not over 40 lbs. yet. Just my $.02! :)

SingleMomTo2Girls
07-09-2007, 02:43 PM
This makes me literally sick.

I now have two seats which are the only two seats I have to use in my van. Now neither of them are compatible with my van right now, and will only be compatible from 40-48lbs, then I will have to get new seats.

There is 5 other vehicles I sometimes drive and now these seats are only going to work in ONE of them, if I'm lucky. I don't think my Dad is going to be willing to hand over his $30,000 truck and drive my POS minivan so I can install the seats correctly.

Unfortunately I'm not going to have a choice but to sell the seats or go against the manufacters instructions. I'm not real thrilled with the idea of keeping Britax now anyway.

I couldn't afford to buy the seats in the first place, I certainly can't afford to replace them until I sell the other ones. I certainly hope Britax finds a way to make this right... otherwise I think I'm done with them. After all the money I've spent on their seats this is ridiculous.

ZephyrBlue
07-09-2007, 03:00 PM
Someone take pity on me since I have been dealing with my 3 kids plus playgroup here this morning and I'm a bit :dizzy:

If I buy DD a Regent now, with a post-June 18 DOM, I will still have to install it either LATCH or SBP- both with recline bar? She's 41lbs. There's no way I can get it tight w/SBP in the 3rd row of my Grand Caravan, and no room for it in the LATCH position- even if I did install it w/LATCH now, in 7 lbs it'll be useless to us unless I can install it LBP.

Man, this is such a drag :( Britax is going to take a lot of heat for this, and rightly so. That's a lot of $$ spent on a seat that will be unusable for some people :(

MagnificentMama
07-09-2007, 03:01 PM
Hey everyone!! Stop calling Britax!!!!

:p I've been on hold for almost an hour now and gosh darn it, i'd like to talk to this infamous Michelle so she can freakin' send me a recline bar without charging me totally outrageous shipping :D

SingleMomTo2Girls
07-09-2007, 03:01 PM
Okay I called Britax and asked them what I'm supposed to do because now my seats are not compatible with my vehicles. She said she had no idea and I needed to talk to a supervisor. (I was NOT mean.)

The supervisor is in a meeting so they took my information and said they'd call back. I told her I needed to know what I was supposed to do because I needed to go somewhere tomorrow. So they needed to call me back today.

I've got a seizing, screaming, sick child I do not have time to be on the phone with Britax for 5 hours.

This is still so ridiculous to me.

Connor's Mom
07-09-2007, 03:10 PM
OK, I too just got off the phone with Susan. She is super nice and tried to be as helpful as she could but had very few answers to the questions I asked. She said that they just recieved the new info this morning themselves and I am sure that they are feeling a little uninformed as well by the new guidelines.
Here is what my phone call amounted too.....

People with effected seats will recieve the NEW manual and a LATCH extender strap (?) whatever that is.

She states that the install instructions that are in the older manual that nearly all of us have IS SAFE. There was no need to rush right out and change the instillation before using the seat and that my LBP, no recline bar, tethered install was OK until I got my new manual. The new installation instructions though "ENHANCE" the safety of the Regent. Unable to provide explanation or reason that this is now coming out 2 years after the changes where made to the structure of the seat. Forgot to ask what changes where made since it doesn't really effect me.

I informed her that I was unable to get a good install using the recline bar, that the Regent stuck too far out from the vehicle seat back and too far off the bench seat portion of the vehicle seat.
She was unable to give me any pointers on recline bar instillation other than it must be used.

Informed her that I was unable to get a good install using the SBP or LATCH. She stated that the reason the weight limits where made was that they where, in testing, able to get a better/safer install using the SBP for higher weight children. :confused: I asked her what those of us that are unable to get a good install using SBP period should do as it might render us unable to use the seats that we just shelled out $269 for. She didn't have an answer.

Anyway, since she didn't have the answers to my questions she had me leave a voice message for Michelle (lead tech she said) and that she would return my call and hopefully have those answers. She evidently will have LOTS of phone calls to return as she may be the only one with any answers. :rolleyes:

Defrost
07-09-2007, 03:10 PM
Hey everyone!! Stop calling Britax!!!!

:p I've been on hold for almost an hour now and gosh darn it, i'd like to talk to this infamous Michelle so she can freakin' send me a recline bar without charging me totally outrageous shipping :D

:ROTFLMAO:

I just came to post the same thing, only I haven't been on hold for an hour. An HOUR?? I still need to shower! Maybe I can have my oldest monitor my hold while I shower?

Connor's Mom
07-09-2007, 03:14 PM
Ha, I was on hold for exactly 22 mins 26 secs. I think that everyone is calling them this morning and this thing hasn't even gone public yet, lol.

MySillyKids
07-09-2007, 03:15 PM
:ROTFLMAO:

I just came to post the same thing, only I haven't been on hold for an hour. An HOUR?? I still need to shower! Maybe I can have my oldest monitor my hold while I shower?

Him running into the bathroom... MOMMY THEIR ON THE PHONE! haha

I just weighed DS to see how much longer i have before i have this issue, he's only 35lbs.. so we have 5 more lbs!

But ugh! I went out and tried to install it the way you're supposed to, and its NOT easy! ('05ody captain chair.)

it was nice and easy to put it back to using the LATCH :D :o

Gypsy
07-09-2007, 03:15 PM
New owners manual for the effected Husky/Regent seats

http://www.britaxusa.net/support/Regent_R2.pdf.pdf

ZephyrBlue
07-09-2007, 03:21 PM
Well, that answers my question. Absolutely no LBP route for kids 40+
Am I missing something? There's a long and short LATCH belt path? I thought it only referred to the seatbelt path. Is the long SEATBELT path still allowed?

Ugh

Connor's Mom
07-09-2007, 03:23 PM
New owners manual for the effected Husky/Regent seats

http://www.britaxusa.net/support/Regent_R2.pdf.pdf

This will not effect the Husky at all.

arly1983
07-09-2007, 03:24 PM
Oh, DARN IT, as per the (new) instructions, I am going out to reinstall the darn thing again!!!

I had latch short belt path and can't do it LBP so I guess I will be installing it with seatbelt LBP.....Anyone else have a head ache?

arly1983
07-09-2007, 03:25 PM
This will not effect the Husky at all.

I though effected Huskys made after a certain date:confused:

scatterbunny
07-09-2007, 03:26 PM
I though effected Huskys made after a certain date:confused:

No, read Maria's OP again, it only affects Regents. :)

MagnificentMama
07-09-2007, 03:26 PM
my one hour update now LOL

So basically this isn't a "recall" it's an "advisory" (please hold... let me bust out the... :rolleyes: :rolleyes: :rolleyes: :rolleyes: :rolleyes: ) Just because Britax does't want a bruhaha about a recall they now deem it an "advisory". What-freaking-ever!

So basically theyre sending me out a kit, and gosh darn it, i got my recline bar!!!!!!!!!!!!!!!!!!! I don't know WTF i'm going to do about my DD's Regent in her dads car. Theres no room for her legs as it is back there with no recline bar, you can forget a recline bar fitting nicely back there. Maybe i'll try to move it middle. He's going to go all bats*** on me about it though. *sigh* Stinky Britax. I"m not loving them right now!!!! :thumbsdown:

Defrost
07-09-2007, 03:27 PM
Hold times must be going down - that was only about 15 minutes. :D

And yes, Susan just told me that the Huskies are not affected by this recall.

I also learned (double-checking) that we missed the cut-off for the last Husky recall (the one for the adjuster webbing slipping), so apparently I bought Macha's Husky at *exactly* the right time.

papooses
07-09-2007, 03:30 PM
The rep I just spoke to said that there are indeed changes to the shell/frame Husky vs. Regent & that the change in installation recommendation is merely an enhancement to the product (LOL -- sure, OK) "if there's an incompatability issue using the short belt path they can make the parental decision to use the long belt path; it still meets the federal standards that way" Not great for states with Proper Use clauses, but she explained that it's based on in house testing & said that she would inform parents who have already visited a CPST yet still cannot achieve proper install with short belt path to go ahead & try the long belt path....

Spin? Maybe, but at least my mind is eased a lil bit!

arly1983
07-09-2007, 03:30 PM
No, read Maria's OP again, it only affects Regents. :)

Thank God for small mercies...

scatterbunny
07-09-2007, 03:32 PM
The rep I just spoke to said that there are indeed changes to the shell/frame Husky vs. Regent & that the change in installation recommendation is an enhancement to the product, LOL.... Not great for states with Proper Use clauses, but she explained that it's based on in house testing & said that she would inform parents who have already visited a CPST yet still cannot achieve proper install with short belt path to go ahead & try the long belt path.

Spin? Maybe, but at least my mind is eased a lil bit!

Well, yes, that eases my mind somewhat--but how confusing will this be for techs who go by the manual? Techs at a seat check who are reading the manual will not take the parent's word for it when they say they called Britax and were given the OK to use LBP.

arly1983
07-09-2007, 03:33 PM
The rep I just spoke to said that there are indeed changes to the shell/frame Husky vs. Regent & that the change in installation recommendation is an enhancement to the product, LOL.... Not great for states with Proper Use clauses, but she explained that it's based on in house testing & said that she would inform parents who have already visited a CPST yet still cannot achieve proper install with short belt path to go ahead & try the long belt path.

Spin? Maybe, but at least my mind is eased a lil bit!

Maybe? Maybe Not? Maybe? Maybe not?

How bout einie meanie minie moe?

So they are taking all this time and expense because?......

papooses
07-09-2007, 03:35 PM
Exactly.

& sorry again -- I think it's this dumb computer (all laptops actually) ... they keep clicking on things while I'm typing! Thought it was me, but now I know it's not: yes, I edited while you quoted (UGH)

papooses
07-09-2007, 03:36 PM
I think someone high up might be going through a midlife crisis. Or senility. Or drugs. Yep, that's my theory.

chickabiddy
07-09-2007, 03:42 PM
Well, yes, that eases my mind somewhat--but how confusing will this be for techs who go by the manual? Techs at a seat check who are reading the manual will not take the parent's word for it when they say they called Britax and were given the OK to use LBP.

And we as techs can't make the "parental decision" to use the LBP to get a better install. :thumbsdown: (Not down-thumbing the idea that we need to follow the manual, just that if it's okay to install LBP the manual should *say so*!)

Momto2whosews
07-09-2007, 03:42 PM
I think someone high up might be going through a midlife crisis. Or senility. Or drugs. Yep, that's my theory.

:D :D :D

I think someone needs to get a Britax Customer Service Manager's personal email address and send him/her this thread so they can see how the public is perceiving them right now. :p

papooses
07-09-2007, 03:43 PM
if it's okay to install LBP the manual should *say so*!

No kidding. It's like they want sales to drop.

SingleMomTo2Girls
07-09-2007, 04:01 PM
Oh so basically I can choose to do something LESS safe if I WANT to make the parental decision to do so?

No, see if I wanted to do that I wouldn't have spent $269 on two Regents! I wanted the safest (would last the longest) seats. But, I don't want them if I have to use them against the manual's advice! So, does this mean if we use LBP for a 60lbs child and the seat fails we can sue Britax? I doubt it, because the manual doesn't say it's okay.

If someone tells me I can use it LBP if I choose to I'm going to tell them I want it in writing. That it's equally safe and they will be liable if something fails. I would not have bought the seats if these had been the rules before.

I did the math, in the last 6 years I have purchased 4 Marathons, 5 Boulevards, 2 Wizards, 2 Regents and a Companion. Not counting the ones that I referred to Britax, or that bought a second seat after I got them the first one, ect.

Britax has made a lot of money off of me, I certainly hope they are helpful now that they screwed up.

UGH! This is beyond frustrating.

MySillyKids
07-09-2007, 04:11 PM
I think we need Britax to come and personally install ALL of our seats 'correctly'.

Is there any way to know that Britax got the card that we mailed to them?

I know i sent it out for registration, but i have no idea if they got it or not.

chickabiddy
07-09-2007, 04:12 PM
I bet the people at Recaro and Sunshine Kids are jumping for joy today.

joolsplus3
07-09-2007, 04:15 PM
No kidding. It's like they want sales to drop.
Or they are bowing to pressure from moronic BRU employees (present company excluded) who can't figure out how to tell people to install the things.

I think I'll go install my Husky without a recline bar and the long belt path just out of spite, because I can...

But you guys have to know it was always a HUGE pain in the butt back when the Super Elite didn't have a recline bar and only had the LBP... we 'love' that install now, but 'back in the day....' it REALLY put a lot of people off.

Try to have some faith, Britax is always tweaking things to make them better, and that rarely means the old stuff is unsafe, just that they are making things better.

Now, some clever person get out in that heat and figure out the trick for installing with a short belt path so we can all learn it and move on, ok?

:twocents:

Gypsy
07-09-2007, 04:19 PM
No kidding.

I was teetering between a Regent (and just using the Decathlon in every car until he could no longer rear face) and a Signo (which he could still rear face in!) as a second seat for my ds, but now the answer is clear.

rowena___.
07-09-2007, 04:37 PM
since i think it was my post that started all the hubbub, i should at least mention that i installed our regent according to the new manual (which is correct for our seat), short belt route, top tether, recline bar, and it is SOLID. took about 60 seconds. center seat section, 2002 PT cruiser. for an amateur such as myself to get that kind of install on the first try gave me a lot of confidence in the instruction to use the short route.

papooses
07-09-2007, 04:37 PM
I'm with ya Julie: the rep did make it perfectly clear that it has not been unsafe the past 2 years -- they just want to make it even better.... Their method of means is a total PITA but in the end I think all will be fine :) (I am an idealist optimist, though, LOL)

If anyone who gets the kit in the mail could be so kind as to scan & share with me I would be everso appreciative! The rep said they don't have external email or she'd have sent me a copy, but they're not sending anyone who doesn't have one of the affected seats a postal mail letter.

SingleMomTo2Girls
07-09-2007, 04:41 PM
The supervisor is researching it for me and will call me back.
I'm not sure what exactly she is researching but, whatever works.

Defrost
07-09-2007, 04:44 PM
I had a thought (in the shower, of course - isn't that where all the best thoughts come from?) about this change.

I'm wondering if the SBP + recline bar has the lowest head excursion MINUS the tether, and if all this hullabullo isn't about anchors failing with the higher-weight kids combined with the weight of this very heavy seat.

As in, if the tether fails with a LBP + high-weight-kid - recline bar, the head excursion is significantly greater than if it fails with the SBP + high-weight-kid + recline bar?

Seeing as how anchor weights have been much on my mind lately, I'm rather confused about it. "48 lbs max on certain vehicle's tether anchors" - what exactly does that mean? 48 lbs including the seat? Or 48 lbs kid-only, because the anchor doesn't fail until 58 lbs and most seats weigh 10 lbs? Because if they're looking at anchors failing on some vehicles at, say for example, 60 lbs, then head excursion based on which belt path is used becomes rather important, yes?

Since the only apparent difference in the recalled seats and those that weren't recalled is the placement of the tether on the seat... ? Any thoughts?

Mama2J
07-09-2007, 04:50 PM
If anyone who gets the kit in the mail could be so kind as to scan & share with me I would be everso appreciative! The rep said they don't have external email or she'd have sent me a copy, but they're not sending anyone who doesn't have one of the affected seats a postal mail letter.

I should be getting the recall notice, since our seat has DOM of February 2007. I'll scan and post the letter if no one else already has. :)

Morganthe
07-09-2007, 04:56 PM
I just got off the phone with a Michelle. She said that the difference in the husky and regent is the top tether, but also some internal components you wouldnt be able to see.
She said that they tested the regent and found it to perform better the new way. She also said that anyone who needs a new recline bar can call with their info and get one. If the person who you talk to says no, ask to speak with her lol!
She said that the husky conformed to the standards and to use it as the manual states.

"Better" is such a vague term. Who's the genius who decided to tell CS reps to explain to upset consumers to use "Better". :rolleyes: It raises more questions than answers, that's for sure.
Better than what exactly? By what percentage "Better" than before? Better in Comparison to what?

*Obviously, a Regent is better than having your child sitting in a 3pt seatbelt. We also hope it is superior than a Booster seat, especially for younger aged children.
*Is the testing by these new methods better than the Husky?
*Does Britax even care any longer about Husky owners since they've been off the market for so long?
*Are they leaving out models older than 2 years old because of convenience or trying to save money?
*Are the results even noticeably better than previous Regent testing.
*Are the instructions better understood by general public and that's why they've changed?



She said that they just recieved the new info this morning themselves and I am sure that they are feeling a little uninformed as well by the new guidelines.

Here is what my phone call amounted too.....

People with affected seats will recieve the NEW manual and a LATCH extender strap (?) whatever that is.

She states that the install instructions that are in the older manual that nearly all of us have IS SAFE.
There was no need to rush right out and change the instillation before using the seat and that my LBP, no recline bar, tethered install was OK until I got my new manual.

The new installation instructions though "ENHANCE" the safety of the Regent.

Unable to provide explanation or reason that this is now coming out 2 years after the changes where made to the structure of the seat. Forgot to ask what changes where made since it doesn't really effect me.

I informed her that I was unable to get a good install using the recline bar, that the Regent stuck too far out from the vehicle seat back and too far off the bench seat portion of the vehicle seat.

She was unable to give me any pointers on recline bar instillation other than it must be used.



So basically, the Recline bar only enhances existing safety, we parents are to use our own judgement, but it MUST be used. Makes very little sense. :rolleyes: I feel so sorry for those cs reps having to try to explain to all of us what's happening with so little information. :(

Britax was so stupid to wait until after they sent out new manuals with their Regents to pass along information to their service dept and the public.

I'm very interested to read the letter that I'll eventually receive after I send in my warranty card. I don't think I"ll be placated with a Longer latch strap since I don't even have LATCH in my vehicle. I'm suspecting that those who have minivans and SUVs won't be affected by the mandatory recline bar as much as those of us with cars will be.

But I'm very curious to see what Britax answer will be about the different belt paths for those children who hover btwn 39-41lbs for normal lengths of time. Eventually dd will get there and I'd really like to know. You can't keep switching for the individual day :rolleyes:

But this is one of those times that someone really messed up their job within the PR department. :thumbsdown: :whistle:

oxeye
07-09-2007, 04:58 PM
Well here is a totally weird update. Susan called me back - I had talked to her last Tuesday about the new manual and she said she would get back to me.

Just got off the phone with her and she explained the "advisory" and it's consistent with everything I've read here.

I asked about using short belt path LATCH/seatbelt for a lighter child and she put me on hold to ask. Got back on the phone and told me that you HAVE to used LBP for 22-40 pounds, and SBP for 40-80 pounds. She said that's the way the engineers tested it and that's what worked the best. Go figure ....

So I guess I'll be switching back to LBP on DD1's Regent. I had it that way then switched to SBP LATCH when the new manual came out. I figured if it was best for a heavier kid, it would be best for a lighter kid too. That's apparently not the case. Does this just not make ANY sense to anyone else??? It seems to completely disregard the laws of physics. :confused: If it is good enough for a 79 pound child, it should be good enough for a 35 pound child. The force on the carseat will be much, much less with a 35 pound child.

Peony
07-09-2007, 05:00 PM
Hmmmm, I'm reading this with keen interest. I just last week placed an order for a Regent for DD1. I'm seriously considering canceling my oder and waiting to see what happens. Even if that means having to buy another seat because I need one of DD1's MA's for DD2. :confused: I know that the new seats will have the "correct" manual, changes made, but I wasn't planning on using the recline bar and who knows if it will fit in my car with it on. This really SUCKS! :thumbsdown:

I'm sitting here feeling very happy that I ordered a Recaro for DD2 instead of a Britax, but pissed about what I'm going to put DD1 into now.

hsjwmom
07-09-2007, 05:04 PM
Geez. Now I'm going to have to reinstall MIL's Regent too. Right now, it's 2nd row captains chair LBP. SHOOT!!! I need to reinstall SIL's too. It is too hot to be messing around like this. Just wait, the recall stuff will send them into "Maybe we should put them in a booster" mode. AAARRRGGGHHHHH.

What gets me is that some people can't use the LBP! In my MIL's Yukon 3rd row, the belt is just not long enough. Well, at least I don't need to worry about that part of it, my nieces are both barely over 40#

Morganthe
07-09-2007, 05:19 PM
Well here is a totally weird update......
I asked about using short belt path LATCH/seatbelt for a lighter child and she put me on hold to ask. Got back on the phone and told me that you HAVE to used LBP for 22-40 pounds, and SBP for 40-80 pounds. She said that's the way the engineers tested it and that's what worked the best. Go figure ....


And the most irking irritating little thing that gets me of all this... is after I got my Radian and my (now shipped) Regent, I had celebrated no longer worrying about every single ounce until dd reaches or surpasses 40lbs! :rolleyes: :mad:

I hate weighing her! As a girlchild, she's going to be traumatized enough by outside factors as she gets older about weight. I don't want to begin now. :(

papooses
07-09-2007, 05:19 PM
That was also my thought, but the rep said she wasn't at liberty to discuss the details :rolleyes:

MySillyKids
07-09-2007, 05:21 PM
Got back on the phone and told me that you HAVE to used LBP for 22-40 pounds, and SBP for 40-80 pounds. She said that's the way the engineers tested it and that's what worked the best. Go figure ....



Okay, but what about us using just LATCH to 40lbs, and the tether?

Or, is that just for people who DON'T have LATCH for installs?

SingleMomTo2Girls
07-09-2007, 05:24 PM
Okay, but what about us using just LATCH to 40lbs, and the tether?

Or, is that just for people who DON'T have LATCH for installs?

There will be a longer LATCH strap to do long belt path with LATCH as well. Long belt path for 22-40lbs, regardless of lap belt, lap shoulder or LATCH. Then short belt path 40-80lbs regardless of LATCH, lap belt or lap shoulder belt.

MySillyKids
07-09-2007, 05:29 PM
There will be a longer LATCH strap to do long belt path with LATCH as well. Long belt path for 22-40lbs, regardless of lap belt, lap shoulder or LATCH. Then short belt path 40-80lbs regardless of LATCH, lap belt or lap shoulder belt.

Oh what a PITA! ROFL!!

Thanks for the clarification.


So there was a big no no, about using them together, and now its okay?

SingleMomTo2Girls
07-09-2007, 05:33 PM
Oh what a PITA! ROFL!!

Thanks for the clarification.


So there was a big no no, about using them together, and now its okay?

Using them together, what do you mean? You can't use the seatbelt and LATCH at the same time. I just meant regardless or seatbelt or LATCH it has to be LBP for under 40 and SBP for over. They will be sending the longer LATCH strap to accomodate it.

They are bringing back LBP with lap belt which is also interesting because we were told that wasn't okay a while ago.

mommy2env
07-09-2007, 05:34 PM
I have our Regent installed with the LBP with the recline bar in a captains chair in my '06 Sienna. I have no idea if it will install well with the short path. I think I'll try in a bit...

I had really been debating with myself about getting another Regent for dd2 vs. a new Recaro. I figure that dd could use the Recaro until the baby outgrew the RA rfing, at which point I would move her into dd1's Regent and move dd1 into a booster. I just don't really want a seat on a base! (and I think the Recaro colors are ugly)

Well, off to reinstall the Beast in the stifling TX heat. Ah. Did I mention when I get overheated, THEN I get morning sickness? FUN!!! ;)


Let me know how that goes, I also have an 06' sienna and have the regent installed outboard in a captain chair with the recline bar LBP. The time I tried installing SBP I had no success, but I didnt try messing around with it. Ohhh, I hate this. Hopefully it will be possible. :mad:

twom
07-09-2007, 05:37 PM
The new info. is up on Britax's Recall page!
http://www.britaxusa.net/support/recall.aspx

MySillyKids
07-09-2007, 05:37 PM
Using them together, what do you mean? You can't use the seatbelt and LATCH at the same time. I just meant regardless or seatbelt or LATCH it has to be LBP for under 40 and SBP for over. They will be sending the longer LATCH strap to accomodate it.

They are bringing back LBP with lap belt which is also interesting because we were told that wasn't okay a while ago.

Well if its LBP ONLY, for under 40...

My ds is 35lbs right now.

I want to use LATCH until i have to deal with this situation...

Long belt LATCH -OR- LBP?

Or you MUST use the LBP, no LATCH...

I think there are a slim amount of us (me) that are still using LATCH for their regent, and the top tether.


This is what I don't get:



"I just meant regardless or seatbelt or LATCH it has to be LBP for under 40 and SBP for over."

Or is it Long path LATCH that's acceptable in place of the LBP until they hit 40lbs?

rowena___.
07-09-2007, 05:46 PM
as i read the new manual that we got with our seat, you can choose LATCH, lap/shoulder belt, or lap only belt, but you MUST use long path for children under 40 pounds, regardless of which attachment method you choose.

SingleMomTo2Girls
07-09-2007, 05:56 PM
Well if its LBP ONLY, for under 40...

My ds is 35lbs right now.

I want to use LATCH until i have to deal with this situation...

Long belt LATCH -OR- LBP?

Or you MUST use the LBP, no LATCH...

I think there are a slim amount of us (me) that are still using LATCH for their regent, and the top tether.


This is what I don't get:



"I just meant regardless or seatbelt or LATCH it has to be LBP for under 40 and SBP for over."

Or is it Long path LATCH that's acceptable in place of the LBP until they hit 40lbs?


With a 35lb child you can use any method of installation with the long belt path. The lap belt. Or with the lap shoulder belt. Or with LATCH once you get the longer LATCH strap. Any of the 3 methods is fine as long as it is the long belt path and recline bar. I guess I'm confused by your question. The long belt path is still the long belt path even with LATCH.

So yes you can use LATCH with the long belt path until she hits 40lbs, then the short belt path LATCH until she hits the LATCH limit on your vehicle.

Then when she hits 40lbs you need to use the short belt path. With the lap shoulder belt, or lap belt, or LATCH if your vehicle allows it above 40lbs.

Morganthe
07-09-2007, 06:03 PM
The new info. is up on Britax's Recall page!
http://www.britaxusa.net/support/recall.aspx

Well, that makes it official. I'm already composing a formal letter to Britax. I'll telephone first and then I'll send it in along with the warranty card after the Regent arrives. Too bad they don't have an email address on their website to use. It would save so much time on phone hold.

If I cannot use the Regent without the recline bar as per the included original manual, I'll be requesting that they refund my return shipping charges. :mad:

And after looking at the photos, I seriously doubt that a sbp with an interfering recline bar would even be possible in my Camry.

Anyone else scratching their head at the fancy new manuals, but the continued use of the Husky or old Blue cover in demo photos?

jen_nah
07-09-2007, 06:03 PM
:( My niece will be getting two Regents when my nephew outgrows his infant seat (DNiece's Marathons will be passed down to DNephew). So this will definitely impact my brother and SIL.

Does anyone know what the LATCH anchor limits are in a Volvo XC90? How about in a Yukon?

I don't know if anyone answered you or not as I am just starting to read all this thread. The Yukon is 48lbs for sure & I think Volvo is 48lbs also.

MySillyKids
07-09-2007, 06:07 PM
So yes you can use LATCH with the long belt path until she hits 40lbs, then the short belt path LATCH until she hits the LATCH limit on your vehicle.



I think we need to call it Long belt LATCH...

cause thats what's confusing me.

LBP, is with the seatbelt.
SBP with the seatbelt.

Long path LATCH. maybe that was my issue.
:confused:

lol..

I'll just wait it out like everyone else!! LOL!

SingleMomTo2Girls
07-09-2007, 06:11 PM
Yeah now there is long belt path and short belt path. The current latch installation is short belt path. The long belt path LATCH will be the same as the seatbelt is my impression. Just with LATCH instead.

MySillyKids
07-09-2007, 06:21 PM
Yeah now there is long belt path and short belt path. The current latch installation is short belt path. The long belt path LATCH will be the same as the seatbelt is my impression. Just with LATCH instead.

Oh is that going to be ever more confusing to the 'not carseat' friendly people.

Well at least WE got it straight now! :love:

hehe

Fajer631
07-09-2007, 06:23 PM
:mad: :mad: :mad: :mad:
I have LBP no recline bar. The seat is in so Tight I'm not sure I can get it out!!!!!! What is the purpose of the recline bar? I really love my install the way it is. It's 100+ degrees here in Jersey. As much as I hate to say it the recline bar may have to wait until this heatwave is over. No Melted Mommies in the Car!!!!!!

jen_nah
07-09-2007, 07:02 PM
Hmm. Anyone have a rock solid install with the SBP in a 97 Jeep Wrangler or 06 Toyota Sienna? I tried the Regent in our Outback but we've since gotten rid of it so I've never tried intalling one in our Sienna. :cool:

ETA: But I did install one in my brother's Yukon. No way a SBP will work. Leather bucket-type seats. And I talked them into a Regent to get my niece out of the expired/over-the-weight-limit other seat she was in. I have to believe she is safer now even with the LBP, but somehow they've got to switch - she's almost 50lbs.

GREAT! My option was to move our LBP Regent to my Tahoe using SBP. Now I am really up a sh*t creek. Does his Yukon have caption chairs or bench? Mine is leather also but I would just use shelf grip liner for slippage.

hsjwmom
07-09-2007, 07:08 PM
Mine is leather also but I would just use shelf grip liner for slippage.

The new kit is supposed to come with "adhesive slip resistant strips." I wonder if they will help with the slippery leather?

Connor's Mom
07-09-2007, 07:10 PM
So did anyone speak to or receive a return call from Michelle today? From what I understand she is the only one with ALL the answers.

kphil
07-09-2007, 07:12 PM
then switched to SBP LATCH when the new manual came out. I figured if it was best for a heavier kid, it would be best for a lighter kid too. That's apparently not the case. Does this just not make ANY sense to anyone else??? It seems to completely disregard the laws of physics. :confused: If it is good enough for a 79 pound child, it should be good enough for a 35 pound child. The force on the carseat will be much, much less with a 35 pound child.
I was thinking about this this morning, trying to think of an explanation. My thought was that the LBP may be the more secure installation, and it works best with lighter children, but maybe after 40 pounds the risk either of tether failing or of the seatbelt overstretching begins to outweigh the benefit of the LBP. I do wish they'd give us more info about what they're basing it on, as I'm feeling entirely underconfident about this seat now.

Kirsten

oxeye
07-09-2007, 08:15 PM
I was thinking about this this morning, trying to think of an explanation. My thought was that the LBP may be the more secure installation, and it works best with lighter children, but maybe after 40 pounds the risk either of tether failing or of the seatbelt overstretching begins to outweigh the benefit of the LBP. I do wish they'd give us more info about what they're basing it on, as I'm feeling entirely underconfident about this seat now.

Kirsten

That would make sense actually.

I just wish we could have something more that "this is for enhanced safety". I want to see numbers. :(

katiesmommy
07-09-2007, 09:16 PM
I just got off the phone with Susan (she is so nice!!)

I just love susan. She's so sweet. Anyway, I have a direct line to Susan for anyone who wants it, you leave her a voice message and she'll call you back. PM me if you want her number.

AdventureMom
07-09-2007, 09:20 PM
GREAT! My option was to move our LBP Regent to my Tahoe using SBP. Now I am really up a sh*t creek. Does his Yukon have caption chairs or bench? Mine is leather also but I would just use shelf grip liner for slippage.

Yes, his Yukon has leather captain's chairs.

FYI, I talked DH into driving his 97 Wrangler over to BuyBuyBaby today and trying both the Regent with SBP/recline bar and the Radian. Both were rock solid! Well, close enough - much better than I thought it would be. However, the Regent with recline bar pushed the Regent up so far that I had to scoot the passenger seat up so that my knees were almost touching the dash. :( So that won't work. So it looks like we may get a Radian after all, at least for the Jeep. Even though I'd prefer the Regent for added protection in the Jeep, the best seat is the one that fits both the child and the vehicle... so there you go. I haven't taken the 06 Sienna over there yet to try either one in it.

gwenvet
07-09-2007, 10:35 PM
Ok, as for the Sienna (06), SBP LATCH with the recline bar gives a solid install. Just did it, but I just didn't have the energy to try the SBP seatbelt install...sorry. Glad to know that the recline bar works in the captains chairs, but I really liked the LBP under the cover install!

First it's a recall with my BV and now this. Hmmmmm...

Connor's Mom
07-09-2007, 10:40 PM
I just love susan. She's so sweet. Anyway, I have a direct line to Susan for anyone who wants it, you leave her a voice message and she'll call you back. PM me if you want her number.

Susan was VERY nice today but did not have the answers to any of my questions and they where pretty basic questions regarding the new install. But, she would be FABU to talk to for anything else. I don't think that any of the phone techs have been trained to answer the new install questions though. Evidently Michelle is the only one with the answers and she was "in a meeting all day". :thumbsdown:

With much struggle with "The Beast" I was able to get it installed using the LBP, with the recline bar, and top tethered. I had to have help though from my mother, it would have been impossible to do it alone and get it where is was supposed to be. DH is just not patient enough to help, lol. It was a huge struggle but I am satisfied with the install and I was able this time to get the recline bar placed up on the vehicle seat back so that there was not a large gap between the Regent and the vehicle seat back. The seat portion of the Regent is also all on the vehicle seat as well this time. I am OK with it but will still have it checked by a local CPST. I am glad that I don't have to worry about the SBP for awhile as Connor's weight is fluctuating between 30 and 33 lbs now.

LuvBug03
07-09-2007, 10:46 PM
I wonder if there is more than one michelle? I got ahold of a Michelle early this morning and she was very helpful and very nice. Ive spoken with her before, Im pretty sure. I recognized the voice and shes a calm talker.

We need to make a list of the ones who are helpful and nice lol! Ive run across some that are nice, but not helpful and vice versa. I put in an order for a new crotch strap over a month ago and it never showed up, so I called again last week and talked to a nice and helpful woman and the strap showed up today! This isnt the first time Ive put in for something and weeks later find out it was never even entered in the computer :rolleyes:

mommyto4kiddos
07-10-2007, 12:26 AM
This is so rediculous. If they knew about the changes for the last two years and only just now decided to change the instructions for installation, they have been misleading buyers for two years and need to buy the seats back that won't fit with the SBP. I can't believe they changed internal compents of the seat and then didn't bother to test it for two years and figure out it wasn't safe. If they don't offer to buy or replace the seats that no longer work with the SBP installation, we need to consider a class action suit. Does anyone know when the offical announcement is supposed to some out?
I was also thinking this kind of thing sometimes needs a class action lawsuit to solve.

mimieliza
07-10-2007, 01:47 AM
This makes me very nervous about going with Britax for any seats (DD's years away from a FF seat, but we'll be looking for a convertible soon) - it's one thing to have a recall (it actually shows they are continually testing/improving the seats), it's another thing to handle it in a way that leaves parents high and dry with seats that no longer work in their cars.

I really hope Britax replaces seats for those of you who can't get them to fit with the new rules. I'll be watching to see what they do before I make a decision about DD's next seat.

LuvBug03
07-10-2007, 02:22 AM
sigh, I just spent over 2h outside trying to do the SBP with the seatbelt and havent figured it out yet... I *almost* got it in the center of my car but then the top tether was positioned so close to the anchor I couldnt get the slack out... which is what I knew would happen...
So for now they are back in their normal positions...

nurse_reedle
07-10-2007, 09:09 AM
I talked to Britax today and am waiting on a call back. I am being told that if we can't use our seats, then we have to take it up with the seller to get our money back and shipping charges to return it. That Britax is not responsible. I also requested info on the testing and WHY they are changing and WHY if it is an "enhancement" is it being required and the new manual saying this is a MUST. I was also told that we are supposed to leave our carseat installed as is until we get the kit....um.....then why do I need to change it then? What will make it safe today and suddenly not in 10 days?????? I am so mad! We have had this seat for 20 days!! That is it! And now it might be useless to us. We are going to try the different install methods today and see what we get. We will probably try and return our seat. :mad: I am even matter at how they are taking zero responsibility at this point. They can call it whatever they want, but the fact that they are saying "must" means it is a RECALL NOT an ADVISORY! Oh and they are saying I will probably not get my call back today...I told thme I needed it today or tomorrow at the latest as this is our only seat and I don't feel safe with my son in something that is so questionable.

ajnashmom
07-10-2007, 11:01 AM
http://www.britaxusa.net/support/documents/REG_ConsAdv_QA.pdf

Is this new?

arly1983
07-10-2007, 11:14 AM
http://www.britaxusa.net/support/documents/REG_ConsAdv_QA.pdf

Is this new?

It doesn't sound like they are going to step up to the plate:confused:

It sounds kinda negative:confused:

Or am I just negative at this point:(

supercrunch
07-10-2007, 11:16 AM
It's not just you, Arly

They make it sound like it is no big deal.
Ugh!!!

And I am still dumbfounded by the sticker. Am I the only one who doesn't want to put a big ole sticker on my nice Regent cover?? (that will just disintegrate into a sticky mess the first time it is washed anyway)

MySillyKids
07-10-2007, 11:20 AM
"As product enhancements are developed, we share them immediately"


Riiiight

they use the word ENHANCE way too much.

Its not an Enhancement to US. Its a PITA!

(okay i'll stop there).

I will not be placing a sticker on my $300 seat, thank you very much!

mommyto4kiddos
07-10-2007, 11:21 AM
Yeah the sticker seems so stupid. I think they are being to cheap since they are the ones who screwed up, they should make everyone new covers.

lodonal65
07-10-2007, 11:23 AM
It's not just you, Arly

They make it sound like it is no big deal.
Ugh!!!

And I am still dumbfounded by the sticker. Am I the only one who doesn't want to put a big ole sticker on my nice Regent cover?? (that will just disintegrate into a sticky mess the first time it is washed anyway)

The sticker paart is what bothers me the most. They issued new covers for the Classic cover recall. Why not now?
I'll wait and see what the kit actually is when it comes. But I think that will be my complaint when I call Britax.

Connor's Mom
07-10-2007, 11:29 AM
And I am still dumbfounded by the sticker. Am I the only one who doesn't want to put a big ole sticker on my nice Regent cover?? (that will just disintegrate into a sticky mess the first time it is washed anyway)

I am not going to do it! I know how it should be installed as I have read their new manual so I will just save it until it needs to be there (I sell it or give it to a friend).

ajnashmom
07-10-2007, 11:55 AM
I thought it was interesting... it is almost as if they wrote down all the questions you guys have been calling and asking and put them in a neat little memo... minus the questions you really wanna know....

Also, I tt Susan and it appears that there may be a couple mistakes in the manual... I have been talking about on a different thread.. she is checking in to it.
http://www.car-seat.org/showthread.php?t=19946
So if it is a mistake does this mean a re print of the manual and two stickers... :whistle:

Michi
07-10-2007, 01:40 PM
I called this morning to discuss our situation ( the only way I can get a good install is LBP/no recline bar) AND we have awful twisty straps that suck.....
They said that they ...."have started a file for people that are having issues and they will get back to me within the week with a plan...."

I sure hope that "plan" includes the word REFUND!

MySillyKids
07-10-2007, 01:43 PM
Oooh time for me to call and complain. I want in on the 'PLAN' too.

Cindy&Connor
07-10-2007, 01:57 PM
I guess I should really go try to install my seat with the sbp. Right now ds is under 40 lbs so I didnt have to change my install (lbp w/recline bar) but eventually I will. I do not want to find out then that I have a seat that won't work. Actually I don't want to find that out now either, it better work.

SingleMomTo2Girls
07-10-2007, 02:09 PM
That doesn't answer what you do if your seat no longer works and you can't return it to the retailer.

MySillyKids
07-10-2007, 02:12 PM
I guess I should really go try to install my seat with the sbp. Right now ds is under 40 lbs so I didnt have to change my install (lbp w/recline bar) but eventually I will. I do not want to find out then that I have a seat that won't work. Actually I don't want to find that out now either, it better work.

Thats why i did it. It didn't work for me. My DS is 35lbs. so i have 5 lbs (potentially more than a year) for LATCH still. I still don't like it.

Cindy&Connor
07-10-2007, 02:19 PM
Well that would have been a good plan if it wasn't 92 degrees outside. My 3 year old also didn't take a nap and that makes for an uncooperative child. Not a good thing when you're already frustrated. Anyway, I guess I didn't try that hard but it didn't work for me either. The buckle stalk kept hitting the shell and the belt wouldn't tighten anymore. I could have twisted the buckle stalk but I didn't feel like it. My ds is only 33lbs so I have quite awhile but I'm still not happy. I would have had to work really hard and it still probably wouldn't have worked. I put it back in with the lbp in less than 2 minutes and it's rock solid. Of course now my Safeseat isn't fitting right but I guess I'll deal with that after ds goes to bed.

mommy2env
07-10-2007, 02:21 PM
That doesn't answer what you do if your seat no longer works and you can't return it to the retailer.

I also called this morning, and the rep would'nt say wether or not they were going to buy back seats. I also asked " if the installation instructions were safe why arent you giving us the option to use either the old way or the new way? Or was it not safe to begin with? what are we going to do if the seat wont work in our cars, we paid almost $300 for a seat that should work!!" She couldnt answer that, she just kept throwing around the word "enhancement" :thumbsdown: :mad: :mad:

MySillyKids
07-10-2007, 02:31 PM
I also called this morning, and the rep would'nt say wether or not they were going to buy back seats. I also asked " if the installation instructions were safe why arent you giving us the option to use either the old way or the new way? Or was it not safe to begin with? what are we going to do if the seat wont work in our cars, we paid almost $300 for a seat that should work!!" She couldnt answer that, she just kept throwing around the word "enhancement" :thumbsdown: :mad: :mad:

Yep. I got 'enhancement' run around also. Not good business practice. I cant wait to no longer be a customer of theirs.

supercrunch
07-10-2007, 02:54 PM
Exactly

I don't understand how they can just expect people with compatibility issues to use the old instructions and call it "good enough"

These are MY KIDS we're talking about here

If one is concerned enough about car safety to purchase a Regent in the first place, they aren't going to accept a secondary "if the recommended methods fail" install.

mom2boys
07-10-2007, 03:24 PM
Boy, is this a mess!

We have a 2001 Toyota Camry that doesn't have LATCH, and it fits fine in my car. But, I agree with everyone that I am not going to put a sticker on my cover. My cover was just replaced a couple of months ago because of the recall with the wrong safety information on it.....So, why can't they fork over some money and give everyone new covers. When we pay $300 for a car seat, the least they can do is give you a new cover when they put the wrong information on there in the first place. I am definitely going to have to call and complain about this.

I have already called and complained about the twisty straps (they sent me a new harness system- I think they just wanted to do something to get me off their back- but it's still the same crappy material) Man, I am starting to regret my Regent purchase...I hate that when you spend so much money and have regrets.

SingleMomTo2Girls
07-10-2007, 03:29 PM
You know what I don't have the energy to fight with these people.

If they aren't going to replace my seats then I'm going to continue using them the way that is the most safe. (Securely installed, in my opinion.)

When I get Recaro's these will become secondary seats...in my Dad's truck where they can be installed according to the new instructions. I just will have to use the Recaro's as travel seats unless I can sell the Regent's after they arrive. I certainly hope the Recaro's get here before we have to travel in September... otherwise I will be in trouble. Thanks to Britax I can't order the Radian's to use as secondary seats because I don't have primary seats now.

I'm done with Britax, done suggesting them. I will suggest the Graco Safe Seat, the Recaro Como/Signo instead.

I've been through 4 other "recalls or advisorys" with them... but this one, I'm just done.

Waterlily
07-10-2007, 05:28 PM
great :thumbsdown: :mad:
The only tight install I could get was no recline bar and LBP (and Latch only goes til 40 lbs). DS is almost 40 lbs now so I need to figure out something.

I bought my seats online (goores) so returning them to the retailer is not an easy thing to do (those suckers are heavy and cost a lot to ship....not to mention we bought them months ago and Im sure its past their standard return policy)

MySillyKids
07-10-2007, 05:31 PM
great :thumbsdown: :mad:
The only tight install I could get was no recline bar and LBP (and Latch only goes til 40 lbs). DS is almost 40 lbs now so I need to figure out something.

I bought my seats online (goores) so returning them to the retailer is not an easy thing to do (those suckers are heavy and cost a lot to ship....not to mention we bought them months ago and Im sure its past their standard return policy)

You would need to use the SBP and the recline bar, since the recline bar is MANDATORY now.

Yea, how UN fun!

Waterlily
07-10-2007, 05:33 PM
You would need to use the SBP and the recline bar, since the recline bar is MANDATORY now.

Yea, how UN fun!

yeah, really easy to do....especially since I have no idea if we even still have the recline bars and when I tried the SBP the seats were wobbly

leebeeag
07-27-2007, 08:22 PM
ok as im in Australia...
Both my boys have regents E9L39..04/25/07 & E9L39..05/04/07

is this new information about our seats

also can you tell me if the seats are installed right.
both seats are now ROCK solid
our car doesnt have latch
ds1-39.6lbs has the sbp with the top teather..NO recline bar...
Ds2-35.2lbs has sbp and top teather..No recline bar aswell

are they installed correctly????

Please help me its so confussing

Morganthe
07-27-2007, 08:39 PM
ok as im in Australia...
Both my boys have regents E9L39..04/25/07 & E9L39..05/04/07

is this new information about our seats

also can you tell me if the seats are installed right.
both seats are now ROCK solid
our car doesnt have latch
ds1-39.6lbs has the sbp with the top teather..NO recline bar...
Ds2-35.2lbs has sbp and top teather..No recline bar aswell

are they installed correctly????

Please help me its so confussing

If you're concerned about installing your seats with the "NEW" suggested "Enhancement" instructions -- No, you do not have your Regents correctly positioned. They MUST have the recline bar in use to comply with the new instructions.

However, Britax has now stated rather emphatically and repeatedly, if your Regents are older than 18 Jun 2007, you can still safely follow the manuals that came with your carseat. So whatever way that works best in your car, as long as it complies with the original manual, is safe and acceptable to Britax.

But who knows what the real story is? :shrug-shoulders:

hth :)