Chat room?

[CDNTech]

I can't get into chat? Is there an issue I don't know about?

[CPSDarren]

I'm not aware of any issues at the moment. Anyone else having the same problem?

[CDNTech]

SORRY!!! Must have been my computer. I turned it off and back on again and now I can access chat no problem.

Crazy macs... you switch from a PC to a mac and you are not supposed to have any problems, right? ;) :D

[wondering1]

Which browser are you using?

[CDNTech]

Safari... although I also have Firefox. This is the first time it's done anything to me.

[spencer0741]

where is this chat room?

[starlightCPST]

That chat room is only accessible to those who are senior community members and/or technicians. I believe the requirement (to be a senior member) is 4 months and 50 posts, or something in that vicinity.

So, start posting, asking questions, etc, and in a few months you can join us in chat, okay? :D

[Admin]

This post has the details-

http://www.car-seat.org/showthread.php?t=8936

[spencer0741]

Thanks!!

[chloespurple]

Hi I can not access the chat room, it says I need a certain version of Java, which I already have:confused:
So is there something else I can do?
Thanks

[CPSDarren]

Hi I can not access the chat room, it says I need a certain version of Java, which I already have:confused:
So is there something else I can do?
Thanks

There are some tips here if you are having technical issues with the chat room:

http://www.car-seat.org/showthread.php?t=9814

[chloespurple]

Thanks Darren, but I still can't get in. :confused:

I have the latest version of Java, so who know's. It says I don't when I try to enter. :confused:

[Jewels]

Thanks Darren, but I still can't get in. :confused:

I have the latest version of Java, so who know's. It says I don't when I try to enter. :confused:

Try entering the Chat room not the floating chat.

[chloespurple]

it won't let me float either, the only thing it will allow is I can see who is chatting, oh well:rolleyes:

[Admin]

Aside from the suggestions in the previous link, I don't really know what else to suggest. You might try searching the forums and support center at support.addoninteractive.com . You can possibly find resolutions to other issues there. For example, if you are running Windows Vista, there is this to try:

http://support.addoninteractive.com/index.php?action=kb&article=53

They have a troubleshooter here:

http://support.addoninteractive.com/index.php?action=trouble_shooter

You can browse their knowledgebase here:

http://support.addoninteractive.com/index.php?action=kb

There forums are here:

http://forums.addoninteractive.com/index.php


I hope that helps! In that you are getting an error message, it doesn't sound like it is a problem with your forum user account. I checked that and it looks OK. The chat room is completely owned and operated by addonInteractive. You can also contact them here if none of those solutions work:

http://www.addoninteractive.com/contact.html

[chloespurple]

Aside from the suggestions in the previous link, I don't really know what else to suggest. You might try searching the forums and support center at support.addoninteractive.com . You can possibly find resolutions to other issues there. For example, if you are running Windows Vista, there is this to try:

http://support.addoninteractive.com/index.php?action=kb&article=53

They have a troubleshooter here:

http://support.addoninteractive.com/index.php?action=trouble_shooter

You can browse their knowledgebase here:

http://support.addoninteractive.com/index.php?action=kb

There forums are here:

http://forums.addoninteractive.com/index.php


I hope that helps! In that you are getting an error message, it doesn't sound like it is a problem with your forum user account. I checked that and it looks OK. The chat room is completely owned and operated by addonInteractive. You can also contact them here if none of those solutions work:

http://www.addoninteractive.com/contact.html

Still can't access chat room. Am I the only person with this problem? Am I just missing something that is an obvious fix:confused:.
I have talked to addoninteractive & they said there was nothing they could do for me, I am now talking to Java to see what gives. All the tests Java recommends works, but I stll can not get in???

[CPSDarren]

I don't know what else to suggest. It is definitely a technical issue and not one related to your account settings. Just to make sure, can you try logging in on a separate computer or two?

[chloespurple]

I don't know what else to suggest. It is definitely a technical issue and not one related to your account settings. Just to make sure, can you try logging in on a separate computer or two?

Yes I will try that this weekend sometime & let you know : )
Thanks

[chloespurple]

Yes I will try that this weekend sometime & let you know : )
Thanks

UUUGGGHHH, I tried to get in at my parents & I got the same stinking Java applett message. They have the latest version too, so I give up:confused:.
I talked to the java people and didn't get much help from them either.

[chloespurple]

okay, i could get in the chat room finally. but only on my father's laptop. my desktop & my parent's desktop gives the same java message & no access. who knows.

[wondering1]

Could it be overzealous spyware/spam blocker/virus protection that is stopping you? Do those programs allow you to have javascript access? What other java sites do you use? Chat? Games? etc?

[snowbird25ca]

Have you tried completely uninstalling JAVA, then downloading the latest version? I had to do this to fix my acrobat reader problems.

(You'll need to actually use the uninstall program feature from I think it's the control panel? Don't remember off the top of my head.)