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View Full Version : I emailed Babyproofing Plus in Toronto about the Radian labels


Kashi
05-31-2007, 02:48 PM
Dear Lea,
The new labels will be sent out to you directly from the company if you had sent out the warranty card. Otherwise, we will be receiving some labels within the next two weeks. You will be able to pick up the lables in store. If you have any further question feel free to email me.



Sincerely,
Joanne
Customer Service

BabyProofingPlus.com by SafetySuperStore
http://www.babyproofingplus.com
safe@babyproofingplus.com
Phone Toll-Free: 1-877-399-4438 (Canada and U.S.A.)
Mississauga/Toronto area: (905) 828-7233


From 5/30/2007 4:30:47 PM
========================================
Product Name: Radian Premier - Super Cool
Do you have new labels for the SKJP Radian carseats that reflect the new 65-lb harness limit in Canada ?

JaRylan
05-31-2007, 03:00 PM
That is awesome Lea! I have just emailed Brad Chow at PJM Distribution with the same question.

BudgieStew
05-31-2007, 06:04 PM
So that is for seats with a DOM from May 1st 2007 on?

Jewels
05-31-2007, 06:07 PM
Maybe we should tell Britax that Sunshine Kids is issuing new labels!

Maybe "peer pressure" will work :rolleyes:

hipmaman
05-31-2007, 07:59 PM
very cool!

Kashi
05-31-2007, 09:44 PM
Glad you ladies like it.

Makes me wish we had Radians for the older kids.

Flygirl
06-01-2007, 02:15 PM
So what will the new weight amounts be? What weight for the 5 point harness and what is the maximum weight for the booster?

I have the Safety 1rst Apex and while it is sold in the US as a 5 pt. harness up to 65 lbs. it is only 48 here. I emailed Dorel and they just sent back a form saying I should contact Transport Canada. I still have time to take back my Apex which I might do if the Radian is going to issue stickers.

snowbird25ca
06-01-2007, 02:38 PM
So what will the new weight amounts be? What weight for the 5 point harness and what is the maximum weight for the booster?

I have the Safety 1rst Apex and while it is sold in the US as a 5 pt. harness up to 65 lbs. it is only 48 here. I emailed Dorel and they just sent back a form saying I should contact Transport Canada. I still have time to take back my Apex which I might do if the Radian is going to issue stickers.

The Radian is only a harnessed seat that doesn't convert to a booster. However, unless you have a tall torso'd kid, you'd likely get to age 6 or 7 in it, and then if your car has headrests you could just use a backless booster. I'm guessing your car has headrests anyways since the Apex is an option for you.

Transport Canada's policy on the new weight limit is that manufacturers are responsible for certifying their seats to whatever weight within CMVSS 213 standards. So it is up to Dorel as to if they plan to certify the seat to the higher limit.

How heavy is your little one? He may outgrow the harness before 48lbs anyways... that'll be the case with my dd, and I think for lots of kids it's the same unless they're built more solid. ;)

Flygirl
06-01-2007, 06:32 PM
Hmmm.. My guy is 5 and about 38 lbs. He's not overly tall at 105 cm.
I like the Apex and since it goes to a booster I guess that fits my needs more than the Radian. I just hope Dorel issues the stickers - which seems unlikely at this point :(

CDNTech
06-01-2007, 06:50 PM
Hmmm.. My guy is 5 and about 38 lbs. He's not overly tall at 105 cm.
I like the Apex and since it goes to a booster I guess that fits my needs more than the Radian. I just hope Dorel issues the stickers - which seems unlikely at this point :(

I highly doubt you'll need the extra weight. You've still got 10lbs left in the Apex.

My oldest just turned 5 and only weighs 35lbs. He is also tall and has a long torso, so currently the Radian is the only harnessed seat on the CDN market that he fits into. I'm just hoping he makes it to 40lbs before he outgrows this one in height like all the others. :p :rolleyes:

Flygirl
06-01-2007, 09:06 PM
So what will you go to once he is 40lbs? To a regular booster seat?

CDNTech
06-01-2007, 09:40 PM
So what will you go to once he is 40lbs? To a regular booster seat?

By the time he actually hits 40lbs (according to his growth charts), he will be approximately 6.5 years old. I have a Parkway in my van (for his friends that occasionally ride with us and weigh over 40lbs) that he will go into.

I'm not concerned with a 40lb child riding in a booster, provided that child is over 5 years old. I don't like to see children riding in boosters before 5 yrs because I don't believe they are mature enough to sit still and correctly in that booster for their entire trip.

I also believe that if you have a harnessed seat that your child fits into, they should stay harnessed until they outgrow the limits of that seat. I see no reason to 'graduate' them to a booster when there is a safer, legal (read : Canadian) option available to harness them. :)

mommycat
06-04-2007, 11:02 AM
I just called Safety Superstore/BabyProofingPlus.com to ask about DOM on seats and they assured me both the Marathons and the Radians would be brand new, a month or two old at the most. (we'll see)

BUT, I asked about the stickers and the lady said BOTH Sunshine Kids AND Britax will be issuing 65lb stickers! I wonder if this is really true?!?!

It would be awfully nice if it was! (I won't hold my breath though.)

JaRylan
06-04-2007, 11:46 AM
Communications from Brad Chow at PJM Distributions where I received my replacement seat from:

Hi Brad,
In light of the new regulations for Canada and the forward facing weight limit being increased to 65 lbs I was wondering if you have new labels for the SKJP Radian carseats that reflect the change?


We have received our new stickers, and instruction manuals, and there are seats now in stores labeled to the 65 lbs.

Best regards,
Brad Chow
General Manager
Peter John M. Distributions
88 SW Marine Drive, Vancouver, BC V5X 2R1
Tel:604-324-2851
Fax:604-324-2876
toll free 1-888-597-0992


That is great Brad. Can you send me out a new sticker and manual for my seat? Back in February I was talking to you and Russ (from SKJP) about my short strap Radian and you sent me out my replacement seat.



I am sorry but Transport Canada has made it clear to us, that only product that had yet to be sold to the consumer, was able to go to the higher weight. That way there would be no confusion about what went to the higher weights.

I am sorry, I do not even have any spare ones to send to you even if I could.

Jewels
06-04-2007, 11:47 AM
Communications from Brad Chow at PJM Distributions where I received my replacement seat from:

:(

snowbird25ca
06-04-2007, 02:17 PM
Hmph, so any new seat leaving the store will have 65lb stickers, but they're not allowed to send replacement stickers even though it's the exact same seat? How does that cause confusion? Any of the seats that could be stickered to 65lbs have always had the same design and been labelled to 65lbs in the US.

Ah well, as much as it's annoying, I guess we should just be glad that at least they finally got rid of that max 48lbs limit. And at least stores being bought off the shelf should have the new info.

*Note to self to check my radian if and when I buy it from CT.

babychild taxi
06-04-2007, 06:33 PM
More Communications from Brad Chow-Peter John M. Distributions (Vancouver BC), same location as TJs the Kiddies Store.

Kathy,

I just received your email about the Radian seat.

We are happy that Transport Canada has finally allowed us to have these great seats go up to the 65lbs just like in the USA.

However, they did make it clear that we were not allowed to send stickers to people who had previously purchased seats. Transport Canada feels that there would be too much confusion to the consumer about what seat could go to 65lbs and that it would be possible someone would be using a seat that would only hold a 40lb child to the higher weight limit.

We will be shipping out the new Safe stop as soon as they are in.

Best Regards,
Brad Chow
.....

Any comments?


Well, I'm sure that's not what any of us wanted to hear. I'm considering taking my current Radian back to TJs "buy back" program and eventually getting one of the newer ones. The kids I drive are still under 40lbs-in Cosco Regal Rides due to the small car I have, other child is in a Parkway.

JaRylan
06-04-2007, 10:13 PM
More Communications from Brad Chow-Peter John M. Distributions (Vancouver BC), same location as TJs the Kiddies Store.

Kathy,

I just received your email about the Radian seat.

We are happy that Transport Canada has finally allowed us to have these great seats go up to the 65lbs just like in the USA.

However, they did make it clear that we were not allowed to send stickers to people who had previously purchased seats. Transport Canada feels that there would be too much confusion to the consumer about what seat could go to 65lbs and that it would be possible someone would be using a seat that would only hold a 40lb child to the higher weight limit.

We will be shipping out the new Safe stop as soon as they are in.

Best Regards,
Brad Chow
.....

Any comments?


Well, I'm sure that's not what any of us wanted to hear. I'm considering taking my current Radian back to TJs "buy back" program and eventually getting one of the newer ones. The kids I drive are still under 40lbs-in Cosco Regal Rides due to the small car I have, other child is in a Parkway.

So how many seats do they sell? How many of the seats that they sell now go to the new 65 lb limit? I think it is only the Marathon and the Radian. You'd think that if I sent in my little registration card then they would be sure that I knew what seat I had and therefore would qualify for a sticker. If I tried to say "Hey, that AO that I bought last year that only goes to 40lbs no matter what country I am in, can I get a 65 lb sticker for it?" Then they could email me back and say "I am sorry, your AO is still a crappy 40lb, lowest harness slots on the market, bad booster seat. There are only 2 seats available in Canada that harness to the new 65 lb limit and they are....." Grrrr. Still very, very happy that Canada now has a new ff'ing limit of 65 lbs no matter how grumbly I sound.

mommycat
06-05-2007, 07:24 AM
:D You are funny, even if you are pissed funny. I feel soooo dumb to have thought the AO was suchan awesome seat only to come here and realize that, um, no, everyone thinks it's crap. :rolleyes:

JaRylan
06-05-2007, 10:20 AM
:D You are funny, even if you are pissed funny. I feel soooo dumb to have thought the AO was suchan awesome seat only to come here and realize that, um, no, everyone thinks it's crap. :rolleyes:

Thank you, I try! AO does make a great rf seat because it goes to 30 lbs (35 lbs if you get the right year). I also owned one of them.

mommycat
06-05-2007, 11:07 AM
That's the only redeeming feature... I actually really like it, but if I wasn't having a second to pass it on to, I would be pretty unhappy.

snowbird25ca
06-06-2007, 01:33 PM
:D You are funny, even if you are pissed funny. I feel soooo dumb to have thought the AO was suchan awesome seat only to come here and realize that, um, no, everyone thinks it's crap. :rolleyes:

I think we all thought that... it's advertised as the last seat you'll ever need. And it makes up about 50% of the different types of seats when you go into a lot of stores... eddie bauer, safety 1st, alpha omega, alpha omega elite... :rolleyes:

I think it's the seat a good 50% or more of parents have around here.

I'll say one thing for them - their marketing has worked and by the time anyone really realizes they're outgrowing the seat too soon it'll be too late to return the seat and get something different.

canadianmom2three
06-06-2007, 02:54 PM
Grrrrrr to Sunshine Kids - I have a 50lb kid sitting in my Canadian Radian, and was assured when I bought it that new stickers would be issued:
--------------------------------------------------------------------------------

From: "Russ Berger" <russ@skjp.com>
To: "'Amy Hawkes'" <jordanhawkes@hotmail.com>
Subject: RE: straps and Can/Us issues
Date: Wed, 10 Jan 2007 14:55:39 -0500

Amy,
Radian80 slots are same height. Because children come in all shapes, sizes and proportions, a new update in our manual will allow a child’s shoulders to be above the top harness position (ONLY the top harness position), as long as the child’s ears are below the top of the seat back.

Yes, we will issue new stickers in the spring.

Thank you for your interest!

Russ

Russ Berger
Sunshine Kids
147 Tower Avenue
Needham, MA 02494
USA

russ@skjp.com
www.skjp.com
tel:
fax:
mobile:
781-453-0309
305-574-0309
617-817-3201
Add me to your address book...
Want a signature like this?

--------------------------------------------------------------------------------

From: Amy Hawkes [mailto:jordanhawkes@hotmail.com]
Sent: Wednesday, January 10, 2007 2:08 PM
To: russ@skjp.com
Subject: RE: straps and Can/Us issues

Russ,

Thanks again for replying so quickly, (insert all my blah de blah here that I cut to make this shorter) - When the Canadian Law changes (as it is set to do this spring) and seats are going to be legal up to 65lbs harnessed in Canada (based on what Transport Canada has told me) will Sunshine Kids issue new stickers for the car seats, to make previously purchased seats with the old labels legal for use in Canada? Thanks so much for your time, looking forward to my new Radian!! - Amy

Jewels
06-06-2007, 02:59 PM
Grrrrrr to Sunshine Kids - I have a 50lb kid sitting in my Canadian Radian, and was assured when I bought it that new stickers would be issued:
--------------------------------------------------------------------------------

From: "Russ Berger" <russ@skjp.com>
To: "'Amy Hawkes'" <jordanhawkes@hotmail.com>
Subject: RE: straps and Can/Us issues
Date: Wed, 10 Jan 2007 14:55:39 -0500

Amy,
Radian80 slots are same height. Because children come in all shapes, sizes and proportions, a new update in our manual will allow a child’s shoulders to be above the top harness position (ONLY the top harness position), as long as the child’s ears are below the top of the seat back.

Yes, we will issue new stickers in the spring.

Thank you for your interest!

Russ

Russ Berger
Sunshine Kids
147 Tower Avenue
Needham, MA 02494
USA

russ@skjp.com
www.skjp.com
tel:
fax:
mobile:
781-453-0309
305-574-0309
617-817-3201
Add me to your address book...
Want a signature like this?

--------------------------------------------------------------------------------

From: Amy Hawkes [mailto:jordanhawkes@hotmail.com]
Sent: Wednesday, January 10, 2007 2:08 PM
To: russ@skjp.com
Subject: RE: straps and Can/Us issues

Russ,

Thanks again for replying so quickly, (insert all my blah de blah here that I cut to make this shorter) - When the Canadian Law changes (as it is set to do this spring) and seats are going to be legal up to 65lbs harnessed in Canada (based on what Transport Canada has told me) will Sunshine Kids issue new stickers for the car seats, to make previously purchased seats with the old labels legal for use in Canada? Thanks so much for your time, looking forward to my new Radian!! - Amy

That's crazy! You have it written that they would give you stickers! Did you email them again? Or have you shown them what they told you about getting a new stickers?

canadianmom2three
06-06-2007, 03:09 PM
Well, I have to admit, I've been flying under the radar with my two radians. I had the short strap one, and they sent me a replacement long strap one, with instructions to hang on to the old one till they emailed me with directions on how to send it back...that was months ago, and no emails followed. I've long since given the short strap one to a neighbour with a baby that she was using a horrible horrible old grubby t-sheild for, and was about to ff. So I gave her the short strap and installed and tethered it rf for her. Anyway, I'm afraid to get on their case about the stickers as they may realize I still have that old seat (althought why they would want it back I don't know). I was just hoping that the stickers would come to me in the mail...cause my DS is now topping out 50lbs, and is a really big looking kid, so it would be great to have those new stickers for my Radian. Will have to ponder what to do...

CDNTech
06-06-2007, 05:15 PM
Well, I have to admit, I've been flying under the radar with my two radians. I had the short strap one, and they sent me a replacement long strap one, with instructions to hang on to the old one till they emailed me with directions on how to send it back...that was months ago, and no emails followed. I've long since given the short strap one to a neighbour with a baby that she was using a horrible horrible old grubby t-sheild for, and was about to ff. So I gave her the short strap and installed and tethered it rf for her. Anyway, I'm afraid to get on their case about the stickers as they may realize I still have that old seat (althought why they would want it back I don't know). I was just hoping that the stickers would come to me in the mail...cause my DS is now topping out 50lbs, and is a really big looking kid, so it would be great to have those new stickers for my Radian. Will have to ponder what to do...

"My" first Radian is sitting in DH's car as my back-up seat. My second Radian is sitting in my van as his primary seat. We got the same story... wait for an e-mail and instructions on where to send the first seat. The e-mail never came, and this was back in January.

I need to go get the serial numbers off both seats and register them online. There is a recall with the Safestop and I need mine replaced. I'm crossing my fingers that registering the seats doesn't cause them to remember to e-mail me ;)

mommycat
06-06-2007, 06:23 PM
I just called Safety Superstore/BabyProofingPlus.com to ask about DOM on seats and they assured me both the Marathons and the Radians would be brand new, a month or two old at the most. (we'll see)

BUT, I asked about the stickers and the lady said BOTH Sunshine Kids AND Britax will be issuing 65lb stickers! I wonder if this is really true?!?!

It would be awfully nice if it was! (I won't hold my breath though.)

I got my 2 Radians and a Marathon from babyproofingplus.com today. The two Radians are DOM Jan 07 and are both stickered for 65 lb, as well as manuals printed with 65 lb. Score!!! :love:

The Marathon unfortunately makes no mention of re-stickering and is still firmly stickered with 48 lb. :( MAYBE when I send in the registration they will issue a sticker, but I am starting to have my doubts... I think the DOM for that one was March 07.

CDNTech
06-06-2007, 07:08 PM
I got my 2 Radians and a Marathon from babyproofingplus.com today. The two Radians are DOM Jan 07 and are both stickered for 65 lb, as well as manuals printed with 65 lb.

My second Radian has a DOM of Jan '07... they should really just issue new stickers:rolleyes:

Jewels
06-06-2007, 08:20 PM
My second Radian has a DOM of Jan '07... they should really just issue new stickers:rolleyes:
That sucks that you have such a recent DOM and they won't re-sticker so it only goes to 48lbs and yet others (that's great for you mommycat!) buy them now with the same DOM get the sticker to go to 65lbs!
Can't you put your short harness on the new seat, call and complain and get yet again another new seat except with a new sticker on the new one :rolleyes: ;) If only eh :confused:

CDNTech
06-06-2007, 08:31 PM
That sucks that you have such a recent DOM and they won't re-sticker so it only goes to 48lbs and yet others (that's great for you mommycat!) buy them now with the same DOM get the sticker to go to 65lbs!
Can't you put your short harness on the new seat, call and complain and get yet again another new seat except with a new sticker on the new one :rolleyes: ;) If only eh :confused:

I didn't have a short harness... just an impossible to tighten seat because it was installed properly (read: squished down into the vehicle seat ;) ) and I had the old model that did not have the deeper channel... so the harness was getting caught between the vehicle seat and the carseat.

This just goes to show that it doesn't matter if you have an old seat vs. new seat from the stores. Obviously, our seats were made at the same time with the same DOM. Why does the government think we're this stupid that we can't figure out that it's the same seat! :p :thumbsdown:

Jewels
06-06-2007, 08:41 PM
I didn't have a short harness... just an impossible to tighten seat because it was installed properly (read: squished down into the vehicle seat ;) ) and I had the old model that did not have the deeper channel... so the harness was getting caught between the vehicle seat and the carseat.
Just trying to come up with some excuse for you :p I know it wouldn't have worked anyways and wouldn't have actually told you to do that!


This just goes to show that it doesn't matter if you have an old seat vs. new seat from the stores. Obviously, our seats were made at the same time with the same DOM. Why does the government think we're this stupid that we can't figure out that it's the same seat! :p :thumbsdown:

Your right! But why won't they issue new stickers? It just doesn't seem to make sense :confused:

CDNTech
06-06-2007, 08:47 PM
Just trying to come up with some excuse for you :p I know it wouldn't have worked anyways and wouldn't have actually told you to do that!

I know you wouldn't do that :)

I'm still trying to hide from them though, in case they want the original Radian back :duck:

I like having two Radians. :D

Jewels
06-06-2007, 08:53 PM
I like having two Radians. :D

LOL! I bet! It would be nice to have 2 Radians for the price of 1 :p I'd stay low too and really who needs that sticker if we know it is the same seat!?

Mommy090804
06-07-2007, 12:23 AM
I got my 2 Radians and a Marathon from babyproofingplus.com today. The two Radians are DOM Jan 07 and are both stickered for 65 lb, as well as manuals printed with 65 lb. Score!!! :love:

The Marathon unfortunately makes no mention of re-stickering and is still firmly stickered with 48 lb. :( MAYBE when I send in the registration they will issue a sticker, but I am starting to have my doubts... I think the DOM for that one was March 07.

Wow! Fantastic! Interesting about the MA...I guess it's going to take Britax a while to update the stickers and manual. I would love to hear when someone sees a 65lb MA in stores.

I find it frustrating that I have a MA DOM 31JAN2007 installed in my vehicle that goes to 48lbs, and you have a Radian manufactured at the same time that goes to 65lbs! On the other hand, it is doubtful that I will need to use the MA past 48lbs, and more likely that a Radian will take a child past 48lbs. Great to hear! Hope you love your new seats! Is there a jealousy smilie, because I would put one right here: :D

Jumanji
06-07-2007, 01:03 PM
Does anyone know if Canadian Tire will be updating their labels on the Radians?

mommycat
06-07-2007, 01:24 PM
I have no idea. When I went to Canadian tire to get the Radian I later returned (it was the older style seat, 9 months old! and just shipped into the store that week) and asked for a carseat named the Radian they were predictably all "a what?". I think carseats are an afterthought for them, they stock them but have no clue what they are about. When I asked them to check the DOM they said why? and when I said well, because the seats expire, the guys says, "they do?" :rolleyes:

I guess you could call the CT head office or something. I doubt any of the local store people would have a clue.

mommycat
06-08-2007, 10:41 AM
I emailed babyproofingplus.com again to ask about the Britax MA stickers so I could have something in writing (and to let them know FedEx never emailed me a tracking #). This is what they had to say:
You need to send in the warranty card to Britax to recieve the sticker for the increased weight for the car seat.

If you have any more questions or concerns please either call our toll free number or just reply to this e-mail.


Thank you once again. We appreciate your business.

Sincerely,
Tom
Customer Service

BabyProofingPlus.com by SafetySuperStore

canadianmom2three
06-08-2007, 02:31 PM
Well, emailed Russ to ask about the stickers and was told Transport Canada is prohibiting them from back-issuing to old seats. On the plus side, he did not mention the old seat at all...a trade off I guess - no labells, but 2 seats!

snowbird25ca
06-08-2007, 05:13 PM
Well, emailed Russ to ask about the stickers and was told Transport Canada is prohibiting them from back-issuing to old seats. On the plus side, he did not mention the old seat at all...a trade off I guess - no labells, but 2 seats!

What's so dumb about this rule, is that the only seats now available to 65lbs have always been to 65lbs in the US. If the seat was accidentally labelled to 50lbs prior to this change, TC would've made the manufacturers send out new labels and correct the manual. And most people who own a MA or Radian bought it because of the higher weight limit. I bet the majority of people with 40lb weight limit seats don't even know there are hwh seats available...

Just dumb dumb dumb. Ah well, what can you do. At least TC finally got with the program to allow the higher weight limits.

I am hoping that Can Tire will update the labels on their seats. Otherwise I think my plan will be (if we decide to get a Radian,) will to call the store closest to us and ask how many are in stock, and just call periodically and check. Once the stock goes down, and then up again, it should be likely that the new shipment would have the higher weight stickers, right? :cool:

mommycat
06-08-2007, 07:06 PM
It seems to me it may be a long time with CT - if their "new" shipments now are 9 month old seats (they were locally for me), it may be about that long before you see the stickers if they don't plan to resticker what's in their warehouses now...