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View Full Version : Just got off the phone with BRITAX


Jewels
05-23-2007, 12:39 PM
And they WILL NOT be issuing new stickers for use up to 65lbs :mad: They said my seat is still safe to use up to 48lbs and that I should contact Transport Canada. If anyone hears something else about stickers being issued please let me know.

I also asked about a D-ring as mine went missing (from the back pouch) when I transferred my seat between vehicles. They will charge $12.50 for the D-ring and $8.50 shipping :eek: And of course those are US prices!

Starlight
05-23-2007, 12:48 PM
That sucks, Jewellee. I'm sorry.

Loves2sing
05-23-2007, 01:01 PM
That sucks, I'm sorry Jewels! I wonder if Sunshine Kids will? But you know what? I don't really care either way personally. I will use them to the higher limits anyway.:p

Jewels
05-23-2007, 01:03 PM
That sucks, I'm sorry Jewels! I wonder if Sunshine Kids will? But you know what? I don't really care either way personally. I will use them to the higher limits anyway.:p

I think that he will outgrow the seat by height before he will by weight anyways :rolleyes:

JaRylan
05-23-2007, 01:19 PM
I think that he will outgrow the seat by height before he will by weight anyways :rolleyes:

It is still frustrating that they won't resticker....grrr.

BudgieStew
05-23-2007, 01:56 PM
That sucks, I'm sorry Jewels! I wonder if Sunshine Kids will? But you know what? I don't really care either way personally. I will use them to the higher limits anyway.:p

Yeah that......but it still irks my OCD that the car seats that I paid a lot of money for and did a big amount of research won't be sticker perfect.
I just bought the darn things and bought them for the specific reason of them being HWH AND I WANT THEM TO SAY THEY GO TO 65 LBS.
I am not getting screwed because of technicality. I just spent close to a 1000.00 on three car seats in the last few months.
I know I am not the only one in the same boat...who can we write to. I say we harass them!!!!!!!!!!

Loves2sing
05-23-2007, 04:02 PM
That's not a bad idea at all! Maybe if they get enough Canadian complainers, they will re-issue new stickers. That is if Transport Canada allows them to.

Jewels
05-23-2007, 04:14 PM
I know I am not the only one in the same boat...who can we write to. I say we harass them!!!!!!!!!!
So who do we harass? Britax? Transport Canada? Who?

mommycat
05-23-2007, 06:53 PM
Both! And Sunshine Kids as well. :D

Jewels
05-23-2007, 07:29 PM
Both! And Sunshine Kids as well. :D

I wish BRITAX had a email address! I can't find one, does anyone else have one for them?

hipmaman
05-23-2007, 10:41 PM
Definitely the carseat manufactures who make the business decisions on how to invest in design, testing, certifying, etc. of carseats. TC won't be able to do much aside from opening doors to higher limit which it has with this change.

If you 'harass' TC then, tell them that they might as well look into upping the limit to 80 lbs since it would take a while to put into place

Kashi
05-24-2007, 09:22 PM
Did they give a REASON for not restickering ?

Jewels
05-24-2007, 10:05 PM
Did they give a REASON for not restickering ?

No, they just said they will not be issuing new stickers :thumbsdown: Maybe we should just keep phoning them and asking for new stickers, maybe then they will get it that Canadians want new stickers!!!!

bbartlettnfld
05-25-2007, 09:21 AM
I bet they won't re-sticker but the seats with the new stickers will be upped to their original prices! Which incedently I paid full price so I should get a new sticker!!!
BethAnn

bbartlettnfld
05-25-2007, 09:26 AM
I bet they won't re-sticker but the seats with the new stickers will be upped to their original prices! Which incedently I paid full price so I should get a new sticker!!!
BethAnn

Kashi
05-25-2007, 01:16 PM
I'll play - I'm on the phone now, since I have a Canadian Marathon !

Okay - I spoke to a CSR names Susan. She said no new stickers, and the seat is only to be used to the weights on the current stickers. She was not able to give a reason for this though.

snowbird25ca
05-26-2007, 02:42 AM
I bet they won't re-sticker but the seats with the new stickers will be upped to their original prices! Which incedently I paid full price so I should get a new sticker!!!
BethAnn

Grrr, that would be so dumb!!!!

The whole weight thing isn't likely to affect me as dd won't get past 48lbs before outgrowing the seat.. she's only 30lbs now, so 18lbs is alot for her to gain in the next 2 years which is how long I figure she *might* get out of the MA before outgrowing it.

But still, it's the principle of the whole thing. It's the same seat, they should issue new stickers - although that would also mean a new manual - maybe that's the reason? Wonder if new seats will have the new labelling though?

tiggercat
05-27-2007, 12:44 PM
I don't think the interim order allows them to retroactively change the limits of the seats. It only allows HWL harnessed seats to be made and stickered from May 1 2007 to Apr 30 2008. Restickering old seats even thought they are identical to the new ones would be outside the scope of this order.

snowbird25ca
05-27-2007, 01:38 PM
I don't think the interim order allows them to retroactively change the limits of the seats. It only allows HWL harnessed seats to be made and stickered from May 1 2007 to Apr 30 2008. Restickering old seats even thought they are identical to the new ones would be outside the scope of this order.

Hmmm, that might be a point, although any seat made after May 1 should have a replacement sticker provided if that's the case. Or maybe they quit shipping them for a bit right before the change took effect?

Kellyr2
05-30-2007, 05:46 PM
OKay, let me point this out...
Mikayla is in about the 75th percentile for height. I'm not sure of her exact height currently, but that's where she usually is. She weighs 45 lbs. She's a half inch from the top slot.
So keep harassing them, maybe you can talk them into new stickers, but if not, unless you have a short but heavy kid, the kid should outgrow the MA by height at or around the same time as they hit 48 lbs. Every kid is different, I know...
I'd focus more on harassing SK, if they won't do new stickers, since their seats do give an extra 2 inches of growing room, and might actually make it to 65 lbs.

Jewels
05-30-2007, 06:15 PM
I don't think the interim order allows them to retroactively change the limits of the seats. It only allows HWL harnessed seats to be made and stickered from May 1 2007 to Apr 30 2008. Restickering old seats even thought they are identical to the new ones would be outside the scope of this order.

My seat was made after this date!

BudgieStew
05-30-2007, 06:38 PM
Regarding Radian I just got a very quick response from them today after registering my Radian's. Like lightening quick.:thumbsup:
Anyway in a nutshell they will not be issuing stickers but I am extremely comfortable in using my two current Radian's that came with Stickers to 48 lbs to 65 lbs after this e-mail not that I wasn't before.There was mention of the Radian48/65 having to pass testing first though.

And from what I saw on Tj's and what other's(here) who have been in the store have said the Radian80/Premier what ever you want to call it must have already undergone the testing and the 65 has not? Which leads me to think that all the local retailers in my area will not be getting their shipment of Radians mid-June but that is just speculation on my part.:)

JaRylan
05-30-2007, 07:07 PM
My seat was made after this date!

Did you get a new seat?

Jewels
05-30-2007, 07:26 PM
Did you get a new seat?

Nope, and now that you mention this I was a year ahead of myself :D LOL! I was thinking my seat had a DOM of June 2007 :whistle: It's been a looooooong day!